Hello everyone, I had a problem with a video Egress with ID: EG_VHBoPD4bT9Cv.
I got that error:
End reason: StopEgress API
pipeline frozen
Do you know any solution? I need that video for a final client 😞
Thanks!!
c
clever-nail-49292
02/26/2026, 12:59 PM
Hey @eager-pager-29628 - the RTMP endpoint you configured started refusing connections - the egress isn't handling that well at the moment - and keeps retrying aggressively which eventually freezes the media pipeline. We are aware of the problem and started tackling it. It might take some time until that's out - in a meantime I would suggest checking the RTMP server and configuration of your stream there - can't see what's exactly the reason the RTMP server keeps rejecting our reconnection attempts - but worth double checking stream settings & lifetime