Hi LiveKit team :wave: We are currently running a...
# inference
e
Hi LiveKit team 👋 We are currently running a production application on LiveKit Cloud but we’ve lost track of the email used to create the account. Our free credits are exhausted and we need to upgrade urgently. We still have valid project credentials and the system is live. Could someone help us identify the owner account or trigger access recovery so we can upgrade the plan? We can securely share the Project URL and API Key via DM. [00:41] Thanks in advance
r
You can go here and see the users on your account
e
lost email which we singup cant figure out
r
what is your project id?
e
r
that is not your project id
it will start with
p_
e
we only have URL key and secret
l
I assume this is resolved - I can see 1 project associated with that URL and it is on the
ship
plan.