Hi LiveKit team :wave: We are currently running a...
# ask-ai
e
Hi LiveKit team 👋 We are currently running a production application on LiveKit Cloud but we’ve lost track of the email used to create the account. Our free credits are exhausted and we need to upgrade urgently. We still have valid project credentials and the system is live. Could someone help us identify the owner account or trigger access recovery so we can upgrade the plan? We can securely share the Project URL and API Key via DM. [00:41] Thanks in advance
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Thanks for reaching out, Chaitanya. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
I don't have the answer you're looking for. You could also try asking your question: • in one of the other Slack channels or • to https://deepwiki.com/livekit/livekit_composite which is trained on all LiveKit source code If you find the answer, please post it here to help others!