Thanks — I understand you're asking why a newly added admin is prompted to create a project instead of seeing existing projects. Short answer: being an account admin does not automatically give visibility to every project. Project-level access is granted separately, so the new admin must be invited to each existing project to view and work on it. What to do next (steps to grant access) 1. Have an existing project owner or admin open the project they want the new admin to access. 2. Invite the new user to that specific project (add them to the project’s members/permissions). 3. Confirm the user accepts the project invitation and then logs in again — the project will appear in their project list. If you'd like, tell me: • Which project(s) the new admin should see (project names or IDs), and • Whether you want step-by-step instructions for inviting a user in the LiveKit console I can walk you through the exact invite flow or provide links to the project-invite documentation. Sources: Structuring development and test environments | LiveKit

p_53j5aj1lk5z

Thanks — I see the project ID is p_53j5aj1lk5z. I'll walk you through granting that new admin access to this specific project so it appears in their project list. Before we proceed: can you confirm whether you (or another existing project owner) have access to project p_53j5aj1lk5z right now? If not, tell me which account/email currently owns the project so I can tailor the steps. If you do have access, follow these steps to invite the new user to the project: 1. Open the LiveKit Console and sign in with an account that currently has access to project p_53j5aj1lk5z. 2. Select the project p_53j5aj1lk5z from your project list. 3. Go to the project’s Members or Access control page (often labeled "Members", "Team", or "Project settings"). 4. Click the button to invite or add a member. ◦ Enter the new user's email address. ◦ Assign the appropriate project role (Admin if you want them to have full project-level permissions). 1. Send the invitation. 2. Ask the new user to accept the invitation from their email and then log out and log back into the LiveKit Console. Once accepted, the project p_53j5aj1lk5z will appear in their project list. If the new user still sees the "create new project" prompt after accepting: • Confirm the invitation was accepted with the same email they use to sign in. • Confirm the role assigned on the project is not restricted (use Admin or a role with project-view permission). • Tell me the new user's email (or confirm they accepted) and I can walk through verifying the membership on the project settings with you. Would you like step-by-step screenshots or specific menu names for your Console view?