broad-teacher-94403
02/17/2026, 10:57 AMtall-airline-16756
02/17/2026, 10:57 AMtall-airline-16756
02/17/2026, 10:58 AMegress_ended shows backupStorageUsed: true, the recording didn’t upload to your configured storage but is available in LiveKit backup storage for 7 days. Check that webhook payload first.
• Cloud storage credentials/config: For S3, confirm you are using the correct method for your org (access keys vs. assume-role). If you require IAM role assumption, ensure s3_assume_role_enabled=true and the s3_assume_role_arn / s3_assume_role_external_id are set.
• Network / TURN / WebRTC connectivity: Egress depends on successful media connections. Run the LiveKit Connection Tester to verify WebSocket/WebRTC/TURN connectivity and look for dropped or failing ICE candidates.
• Firewall / UDP blocked: If UDP is blocked in your network, TURN over TCP/TLS (port 443) can still work. Make sure any required TURN hostnames (e.g., *.turn.livekit.cloud) and ports are allowed.
• Request parameters or format issues: Verify your egress request uses the correct room name, track IDs (if targeting tracks), and a supported output format (MP4, WebM, HLS). Mistyped IDs or invalid format options can cause failures.
What I need from you Please share any of the following you can get quickly:
1. The exact error message you see (API response, server log, or egress webhook payload).
2. Whether this is file egress (MP4/WebM/HLS) or stream egress (RTMP/etc.).
3. The cloud storage provider you’re using (S3, GCS, etc.) and whether you use access keys or assume-role.
4. The egress_ended webhook payload, if available (redact any secrets).
5. Any relevant server logs (short snippets around the egress attempt) or timestamps so I can correlate events.
If you prefer, start by posting the egress_ended webhook JSON (if you have it). I’ll look for backupStorageUsed, failure_reason, and upload error details and guide you through the next steps.
Next steps I’ll take once you share details
• If upload failed: I’ll point out the exact configuration field to fix (e.g., enabling S3 assume role or fixing keys) and sample settings.
• If connection-related: I’ll suggest specific TURN/firewall checks and diagnostics to run.
• If request parameters are the issue: I’ll show the minimal correct egress request format to retry.
Send the error/webhook payload or tell me which of the checks above you’ve already tried, and I’ll guide the next fix.
Sources: Backup Egress Recordings | Diagnosing Connection Errors with the Connection Test Utility | LiveKit | Firewall Tips for LiveKit Connectivity | LiveKit | server-sdk-js | livekit/livekit_composite | DeepWikibroad-teacher-94403
02/17/2026, 2:04 PMtall-airline-16756
02/17/2026, 2:05 PM.ogg output to your GCP bucket.
• Chrome (the browser compositor used for Room Composite) signalled END_RECORDING ~16 seconds after start.
• The egress worker then stopped the pipeline and set the final status to EGRESS_ABORTED.
What that means
• The abort was triggered by the Chrome instance ending the recording (not by a storage/upload error). In other words, the browser/compositor disconnected or stopped itself before any upload attempt happened — so GCP workload identity is unlikely to be the root cause here.
Most likely causes and checks to run 1) Chrome ended because it failed to join or maintain the WebRTC session
• Why this happens: WebRTC negotiation or TLS trust issues can make Chrome disconnect immediately after launch.
• Quick checks:
◦ Confirm the egress node can reach your LiveKit WSS endpoint: the logs show Chrome trying wss://devservices-colo-west-livekit.corp.cvscaremark.com.
◦ Check TLS trust for that endpoint from inside the egress container/pod (curl or openssl s_client). If the cert is untrusted, Chrome will refuse the connection when started with secure mode.
2) Room ended or had no participants shortly after egress started
• Why this matters: The hidden egress participant only records while the room/session is active. If the room closed or participants left right away, Chrome will end recording.
• Quick checks:
◦ Confirm the room outbound-call-20260216-152756-ebf04b0e had active participants during 152801 → 152817.
◦ Look for room_finished webhooks or call the ListParticipants API around that timestamp.
3) Token/clock or WebRTC negotiation issues
• Token expiration looked valid from the JWT in your logs, but clock skew on the egress node could cause early token rejection.
• Check NTP/time sync on the egress host.
Why GCP workload identity is unlikely the cause right now
• The abort occurs before any upload attempt, because Chrome ends the recording. There’s no log of a failed upload or backupStorageUsed: true in the sequence you pasted. So focus first on why Chrome stopped recording.
Concrete next steps to diagnose and fix
1. Verify room lifecycle
◦ Confirm participants were present during the egress timeframe (ListParticipants or check room webhooks).
◦ If the room closes quickly, address whatever ends the call (SIP flow, application logic).
1. Test WebSocket/TLS connectivity from the egress host
◦ From the egress container/pod run:
▪︎ curl -v https://devservices-colo-west-livekit.corp.cvscaremark.com (verify TLS)
▪︎ openssl s_client -connect devservices-colo-west-livekit.corp.cvscaremark.com:443 -showcerts
◦ If certs are untrusted, either use a public trusted cert or add your CA to the container’s trusted store.
1. Enable more verbose Chrome/WebRTC logs for the egress worker
◦ Add Chrome flags for more logging when the compositor is launched (for testing):
▪︎ e.g., --enable-logging --v=1 --no-sandbox --disable-gpu
◦ This can expose WebRTC SDP/ICE/TURN failures or certificate warnings.
1. Check egress node clock sync
◦ Ensure NTP is configured and time is correct on the host running egress.
1. Try a non-Chrome egress path to isolate the issue
◦ Start a `TrackComposite`/`TrackEgress` (record a single track) which bypasses the Chrome compositor. If that succeeds, the problem is definitely browser/connection related.
1. If you want to double-check storage
◦ Although not implicated yet, confirm the Workload Identity config and permissions:
▪︎ Pod annotation maps to the GCP service account.
▪︎ Service account has storage.objects.create on the bucket livekit-recordings-nonprod.
▪︎ Test from the pod: gsutil ls <gs://livekit-recordings-nonprod> (or a minimal upload).
If you’d like I can help with any of these steps — for example:
• Example curl/openssl commands you can paste into the pod,
• A short snippet to enable Chrome verbose logging in your egress deployment,
• Or guidance on calling ListParticipants / inspecting webhooks for that room and timestamp.
Which of the checks above would you like to try first?
Sources: Universal Egress | Universal Egress | Server-side | livekit/livekit_composite | DeepWiki | server-sdk-js | livekit/livekit_composite | DeepWikibroad-teacher-94403
02/17/2026, 2:12 PMtall-airline-16756
02/17/2026, 2:12 PM# example container args for livekit-egress pod (edit per your deployment)
containers:
- name: egress
image: livekit/egress:1.8.6
args:
- "--web"
- "--templates-host=localhost:7980"
# Increase Chrome logging verbosity and enable logging to stdout
- "--chrome-args=--enable-logging --v=1 --no-sandbox --disable-gpu --enable-webrtc-logging=1 --enable-logging=stderr"
env:
# keep your existing env vars here
- name: LIVEKIT_API_KEY
valueFrom:
secretKeyRef:
name: livekit-secrets
key: api_key
Notes on the flags
• --enable-logging and --enable-logging=stderr cause Chrome to emit logs to stderr (visible in pod logs).
• --v=1 increases verbosity; raise to --v=2 or --v=3 for more detail if needed.
• --enable-webrtc-logging=1 attempts to surface WebRTC internals (SDP/ICE) — availability depends on the Chrome build used by the egress image.
• --no-sandbox is useful in some container environments for testing; prefer secure alternatives in production.
How to collect the verbose logs
1. Apply the updated pod spec and restart the egress pod.
2. Tail the pod logs after starting an egress job:
◦ kubectl logs -f <egress-pod-name> -c egress
1. Search the logs for WebRTC/ICE/SDP, certificate errors, or messages around the timestamp of the END_RECORDING.
If you paste the relevant curl/openssl output or the Chrome logs (redact secrets), I’ll help interpret them and point to the exact remediation. Which output would you like to start with — the openssl chain or the verbose Chrome logs?broad-teacher-94403
02/17/2026, 2:17 PMasync def start_recording(ctx: agents.JobContext):
"""
Start audio recording for the room using LiveKit Egress.
Records audio-only to GCS bucket with Workload Identity.
Controlled by recordAudio flag in room metadata (passed from controller via RECORD_AUDIO env var).
"""
# Parse room metadata (could be JSON string or dict)
room_metadata = {}
try:
if ctx.room.metadata:
if isinstance(ctx.room.metadata, str):
room_metadata = json.loads(ctx.room.metadata)
elif isinstance(ctx.room.metadata, dict):
room_metadata = ctx.room.metadata
except Exception as e:
error(f"Failed to parse room metadata for recording: {e}")
# Default to recording enabled if parsing fails
room_metadata = {"recordAudio": True}
# signal(f"Room metadata: {room_metadata}")
# Check if recording is enabled via room metadata
record_audio = room_metadata.get("recordAudio", True)
if not record_audio:
signal("Audio recording disabled via room metadata (RECORD_AUDIO env var)")
return
try:
# Get GCS bucket from config
gcs_bucket = CONFIG.get("cvs.gcp-bucket")
if not gcs_bucket:
error("GCS bucket not configured in application.yaml (cvs.gcp-bucket)")
return
signal(f"Starting audio recording to GCS bucket: {gcs_bucket}")
campaign_id = room_metadata.get("campaignId")
session_id = room_metadata.get("sessionId")
# Validate required fields
if not campaign_id:
error("Cannot start recording: campaignId missing from room metadata")
return
if not session_id:
error("Cannot start recording: sessionId missing from room metadata")
return
filepath = f"recordings/{campaign_id}/{session_id}.ogg"
# Create egress request for audio-only recording
# Using Workload Identity - no credentials needed
req = api.RoomCompositeEgressRequest(
room_name=ctx.room.name,
audio_only=True, # Audio only for voice calls
file_outputs=[
api.EncodedFileOutput(
file_type=api.EncodedFileType.OGG, # OGG format for audio
filepath=filepath,
gcp=api.GCPUpload(
bucket=gcs_bucket,
# No credentials - Workload Identity handles authentication
),
)
],
)
# Start recording
lkapi = api.LiveKitAPI()
egress_info = await lkapi.egress.start_room_composite_egress(req)
await lkapi.aclose()
signal(f"Recording started successfully: egress_id={egress_info.egress_id}, file={filepath}")
except Exception as e:
error(f"Failed to start audio recording: {e}")
# Don't fail the agent if recording fails
import traceback
error(traceback.format_exc())
This is how we hangup the call:
async def hangup_call(self, delay_seconds: float = 1.0):
"""
Hang up the call by deleting the room.
This ends the call for all participants.
Args:
delay_seconds: Time to wait before hanging up to allow TTS playout to complete.
Default is 3 seconds which should be sufficient for most goodbye messages.
"""
ctx = get_job_context()
if ctx is None:
error("Cannot hang up: Not running in a job context")
return
try:
# Wait for TTS playout to complete
# We add a delay to ensure the final message is heard by the user
signal(f"Waiting {delay_seconds}s for final message playout before hanging up...")
await asyncio.sleep(delay_seconds)
signal(f"Hanging up call by deleting room: {ctx.room.name}")
await ctx.api.room.delete_room(
api.DeleteRoomRequest(
room=ctx.room.name,
)
)
signal("Call hung up successfully")
except Exception as e:
error(f"Error hanging up call: {e}")tall-airline-16756
02/17/2026, 2:17 PMEND_RECORDING and results in EGRESS_ABORTED. That’s why you see the 16-second recording: the room is removed shortly after egress starts.
• You can either: wait for egress to finish before deleting the room, explicitly stop the egress job instead of deleting the room, or separate the call hangup from the recording lifecycle so the recording completes and uploads.
Why this happens (quick recap)
• Room Composite egress uses a headless Chrome participant to join the room. When the room is deleted (or all participants leave), Chrome sees the session end and signals END_RECORDING. The egress worker stops and marks the job aborted before upload.
• Your hangup code deletes the room once the TTS is played (after a short delay), so the room lifecycle ends immediately and egress cannot continue.
Options to fix (pick one based on how you want the UX/flow)
1) Wait for egress to finish (recommended, simple)
• Start the egress as you do, then wait for the egress to finish (via webhooks or polling) before deleting the room.
• Webhook flow: listen for egress_started → when you see egress_ended (success or failure) then delete the room.
• Polling flow: call the LiveKit Egress API to check status until it’s completed, then delete the room.
Example: poll egress status (pseudo-python)
1. Save egress_id returned by start call.
2. Poll egress status until it’s COMPLETED or FAILED (sleep between polls).
3. Delete the room after completion.
2) Stop the egress explicitly before deleting the room
• Instead of deleting the room, call StopRoomCompositeEgress (or the generic stop egress) to tell the egress worker to finish and upload, then delete the room.
• This avoids relying on Chrome staying connected while you delete the room.
Example (pseudo-python):
• await lkapi.egress.stop_egress(egress_id=egress_id)
• Wait for egress_ended webhook or poll status
• Then delete the room
3) Delay hangup longer / ensure last audio is flushed
• Increase the delay_seconds in hangup_call to make sure the recording pipeline has time to capture and flush the final audio. This is brittle and not recommended as the only solution, but acceptable as a quick mitigation.
4) Use a track-based egress to bypass Chrome (debug option)
• TrackComposite / TrackEgress records a specific server-side track and doesn’t rely on Chrome. Use this to test whether browser/compositor is the problem. If this succeeds, it confirms the Chrome lifecycle is the root cause.
Concrete examples you can use
A) Polling approach (outline)
1. Start egress, capture egress_id:
◦ egress_info = await lkapi.egress.start_room_composite_egress(req)
◦ egress_id = egress_info.egress_id
1. Poll status:
◦ loop:
▪︎ status = await lkapi.egress.get_egress_status(egress_id)
▪︎ if status in [COMPLETED, FAILED, ABORTED]: break
▪︎ await asyncio.sleep(1)
1. Then delete the room.
B) Stop egress, then hang up (outline)
1. Start egress and capture egress_id.
2. When you want to end recording:
◦ await lkapi.egress.stop_egress(egress_id)
◦ wait for egress_ended webhook or poll for completion
1. Delete the room.
C) Webhook-based approach (recommended production pattern)
• When you start egress, your system should subscribe to egress webhooks.
• On egress_ended (check success/failure and backupStorageUsed), you can safely delete the room.
• This is resilient and avoids race conditions.
Practical changes to your code
1) Return egress_id to the job context so it’s available when you hang up:
• After start, store egress_id in a DB/memory or in ctx.room.metadata.
2) Modify hangup_call to stop egress and wait:
• Add logic to call stop egress and wait for egress_ended or poll the egress status before deleting the room.
Minimal pseudo-change for your hangup to stop egress and wait (concept):
• Retrieve saved egress_id
• await lkapi.egress.stop_egress(egress_id)
• poll or wait for egress_ended webhook (or poll get_egress_status)
• then delete the room
Notes and best practices
• Prefer webhook-based finalization for production: webhooks are reliable and avoid constant polling.
• Don’t rely solely on fixed sleep durations — record/upload can take variable time depending on file size and network.
• If you need immediate room deletion for billing/logic reasons, stop the egress first, wait for it to finish, THEN delete the room.
• If you must delete the room immediately and still capture audio, use a server-side track egress that doesn’t rely on Chrome (but that changes the capture model).
If you want, I can:
• Provide a concrete code snippet that updates your existing start_recording and hangup_call: storing egress_id, calling stop egress, and polling status (I’ll adapt to your LiveKit Python client calls).
• Or provide a webhook handler example that listens for egress_ended and performs room deletion.
Which would you prefer — a polling snippet added into your hangup_call, or a webhook-based example?broad-teacher-94403
02/17/2026, 6:10 PM2026-02-17T18:04:23.954Z INFO egress server/server_rpc.go:75 request validated {"nodeID": "NE_KcJ455zyJKrD", "clusterID": "", "egressID": "EG_fss3GntECB9K", "requestType": "room_composite", "outputType": "file", "room": "outbound-call-20260217-180419-59679a22", "request": {"RoomComposite":{"room_name":"outbound-call-20260217-180419-59679a22","audio_only":true,"Output":null,"Options":null,"file_outputs":[{"file_type":2,"filepath":"recordings/1251a2b4-84f5-4793-a2e9-19b8fb8c25e5/70963170-7d71-4471-9331-790725734da5.ogg","Output":{"Gcp":{"bucket":"livekit-recordings-nonprod"}}}]}}}
2026-02-17T18:04:23.979Z DEBUG egress server/main.go:177 handler launched {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:23.980Z INFO egress redis/redis.go:142 connecting to redis {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K", "simple": true, "addr": "<http://redis-14764.redis-dev-west.corp.cvscaremark.com:14764|redis-14764.redis-dev-west.corp.cvscaremark.com:14764>"}
2026-02-17T18:04:24.126Z DEBUG egress source/web.go:159 creating pulse sink {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:24.132Z DEBUG egress source/web.go:183 creating X display {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K", "display": ":162038793", "dims": "1280x720x24"}
2026-02-17T18:04:24.133Z DEBUG egress source/web.go:214 launching chrome {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K", "url": "<http://localhost:7980/?layout=&token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE3NzE0Mzc4NjMsImlzcyI6IkFQSUtFWTY4YjBlMGMyZTA2YWVhNTEiLCJraW5kIjoiZWdyZXNzIiwibmJmIjoxNzcxMzUxNDYzLCJzdWIiOiJFR19mc3MzR250RUNCOUsiLCJ2aWRlbyI6eyJjYW5QdWJsaXNoIjpmYWxzZSwiY2FuUHVibGlzaERhdGEiOmZhbHNlLCJjYW5TdWJzY3JpYmUiOnRydWUsImhpZGRlbiI6dHJ1ZSwicmVjb3JkZXIiOnRydWUsInJvb20iOiJvdXRib3VuZC1jYWxsLTIwMjYwMjE3LTE4MDQxOS01OTY3OWEyMiIsInJvb21Kb2luIjp0cnVlfX0.0wJDGNO1troOvdZssOzk47ryFVFiO6-bvu8qqzIgVOc&url=wss%3A%2F%2Fdevservices-colo-west-livekit.corp.cvscaremark.com>", "sandbox": false, "insecure": true}
0:00:00.147244263 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00m cudaloader gstcudaloader.c:169:gst_cuda_load_library:[00m Could not open library libcuda.so.1, libcuda.so.1: cannot open shared object file: No such file or directory
0:00:00.147266143 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00m nvcodec plugin.c:94:plugin_init:[00m Failed to load cuda library
0:00:00.171134656 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0x120000: 'AVR (Audio Visual Research)' is not mapped
0:00:00.171152126 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0x180000: 'CAF (Apple Core Audio File)' is not mapped
0:00:00.171156686 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0x100000: 'HTK (HMM Tool Kit)' is not mapped
0:00:00.171161406 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0xc0000: 'MAT4 (GNU Octave 2.0 / Matlab 4.2)' is not mapped
0:00:00.171165206 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0xd0000: 'MAT5 (GNU Octave 2.1 / Matlab 5.0)' is not mapped
0:00:00.171168476 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0x210000: 'MPC (Akai MPC 2k)' is not mapped
0:00:00.171171606 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0x230000: 'MPEG-1/2 Audio' is not mapped
0:00:00.171175466 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0xe0000: 'PVF (Portable Voice Format)' is not mapped
0:00:00.171180006 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0x160000: 'SD2 (Sound Designer II)' is not mapped
0:00:00.171185426 [36m 89[00m 0x555cb2c81a10 [33;01mWARN [00m [00;04m default gstsfelement.c:97:gst_sf_create_audio_template_caps:[00m format 0x190000: 'WVE (Psion Series 3)' is not mapped
2026-02-17T18:04:24.985Z DEBUG egress gstreamer/bin.go:66 adding src audio to pipeline {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:24.986Z DEBUG egress gstreamer/bin.go:72 adding sink file to pipeline {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:24.986Z DEBUG egress pipeline/controller.go:215 waiting for start signal {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:40.276Z INFO egress source/web.go:298 chrome: END_RECORDING {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:40.276Z DEBUG egress gstreamer/state.go:75 pipeline state building -> stopping {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:40.276Z DEBUG egress gstreamer/state.go:75 pipeline state stopping -> finished {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:40.276Z DEBUG egress source/web.go:125 closing chrome {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:40.318Z DEBUG egress source/web.go:131 closing X display {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:40.324Z DEBUG egress source/web.go:138 unloading pulse module {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K"}
2026-02-17T18:04:40.328Z DEBUG egress sink/file.go:73 removing temporary directory {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_fMKZ2nDSR5zj", "clusterID": "", "egressID": "EG_fss3GntECB9K", "path": "/home/egress/tmp/EG_fss3GntECB9K/"}
2026-02-17T18:04:40.337Z INFO egress service/io.go:88 egress updated {"nodeID": "NE_KcJ455zyJKrD", "clusterID": "", "egressID": "EG_fss3GntECB9K", "requestType": "room_composite", "outputType": "file", "status": "EGRESS_ABORTED"}
2026-02-17T18:07:56.905Z DEBUG egress stats/monitor.go:151 cpu check {"nodeID": "NE_KcJ455zyJKrD", "clusterID": "", "total": 768, "available": 768, "pending": 0, "used": 0, "activeRequests": 0, "activeWeb": 0, "required": 1, "canAccept": true}
2026-02-17T18:07:57.411Z INFO egress server/server_rpc.go:58 request received {"nodeID": "NE_KcJ455zyJKrD", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:07:57.415Z INFO egress server/server_rpc.go:75 request validated {"nodeID": "NE_KcJ455zyJKrD", "clusterID": "", "egressID": "EG_r7PojiGNxBP6", "requestType": "room_composite", "outputType": "file", "room": "outbound-call-20260217-233750-49d6ba5e", "request": {"RoomComposite":{"room_name":"outbound-call-20260217-233750-49d6ba5e","audio_only":true,"Output":null,"Options":null,"file_outputs":[{"file_type":2,"filepath":"recordings/1251a2b4-84f5-4793-a2e9-19b8fb8c25e5/58948066-774c-4d26-b573-93953ce0092f.ogg","Output":{"Gcp":{"bucket":"livekit-recordings-nonprod"}}}]}}}
2026-02-17T18:07:57.441Z DEBUG egress server/main.go:177 handler launched {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:07:57.441Z INFO egress redis/redis.go:142 connecting to redis {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6", "simple": true, "addr": "<http://redis-14764.redis-dev-west.corp.cvscaremark.com:14764|redis-14764.redis-dev-west.corp.cvscaremark.com:14764>"}
2026-02-17T18:07:57.517Z DEBUG egress source/web.go:159 creating pulse sink {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:07:57.522Z DEBUG egress source/web.go:183 creating X display {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6", "display": ":1921563997", "dims": "1280x720x24"}
2026-02-17T18:07:57.523Z DEBUG egress source/web.go:214 launching chrome {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6", "url": "<http://localhost:7980/?layout=&token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE3NzE0MzgwNzcsImlzcyI6IkFQSUtFWTY4YjBlMGMyZTA2YWVhNTEiLCJraW5kIjoiZWdyZXNzIiwibmJmIjoxNzcxMzUxNjc3LCJzdWIiOiJFR19yN1BvamlHTnhCUDYiLCJ2aWRlbyI6eyJjYW5QdWJsaXNoIjpmYWxzZSwiY2FuUHVibGlzaERhdGEiOmZhbHNlLCJjYW5TdWJzY3JpYmUiOnRydWUsImhpZGRlbiI6dHJ1ZSwicmVjb3JkZXIiOnRydWUsInJvb20iOiJvdXRib3VuZC1jYWxsLTIwMjYwMjE3LTIzMzc1MC00OWQ2YmE1ZSIsInJvb21Kb2luIjp0cnVlfX0.Q5cStWhQas8tB9wjoiMBkurL8fvSxRteWeuUNELQBfo&url=wss%3A%2F%2Fdevservices-colo-west-livekit.corp.cvscaremark.com>", "sandbox": false, "insecure": true}
2026-02-17T18:07:57.924Z DEBUG egress gstreamer/bin.go:66 adding src audio to pipeline {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:07:57.925Z DEBUG egress gstreamer/bin.go:72 adding sink file to pipeline {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:07:57.925Z DEBUG egress pipeline/controller.go:215 waiting for start signal {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:08:13.239Z INFO egress source/web.go:298 chrome: END_RECORDING {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:08:13.239Z DEBUG egress gstreamer/state.go:75 pipeline state building -> stopping {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:08:13.240Z DEBUG egress source/web.go:125 closing chrome {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:08:13.240Z DEBUG egress gstreamer/state.go:75 pipeline state stopping -> finished {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:08:13.283Z DEBUG egress source/web.go:131 closing X display {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:08:13.286Z DEBUG egress source/web.go:138 unloading pulse module {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6"}
2026-02-17T18:08:13.291Z DEBUG egress sink/file.go:73 removing temporary directory {"nodeID": "NE_KcJ455zyJKrD", "handlerID": "EGH_z4anGPzpAij7", "clusterID": "", "egressID": "EG_r7PojiGNxBP6", "path": "/home/egress/tmp/EG_r7PojiGNxBP6/"}
2026-02-17T18:08:13.297Z INFO egress service/io.go:88 egress updated {"nodeID": "NE_KcJ455zyJKrD", "clusterID": "", "egressID": "EG_r7PojiGNxBP6", "requestType": "room_composite", "outputType": "file", "status": "EGRESS_ABORTED"}tall-airline-16756
02/17/2026, 6:10 PMchrome: END_RECORDING ~16s after startup.
• Pipeline stops and the egress status becomes EGRESS_ABORTED.
• No upload attempt or backupStorageUsed log appears — the abort happens before any storage step.
Root cause
• Deleting the room (or the room ending because participants left) causes the headless Chrome compositor to disconnect and send END_RECORDING, which aborts the Room Composite egress. Your hangup flow deletes the room right after the final TTS, so the recording ends early.
What to fix (priority order) 1) Ensure egress is allowed to finish before deleting the room (recommended)
• Option A (webhook): Wait for the egress_ended webhook before deleting the room.
• Option B (stop-then-delete): Call StopRoomCompositeEgress (or stop egress by egress_id), wait for completion, then delete the room.
• Option C (polling): Poll egress status until it completes, then delete the room.
2) Persist egress_id when you start recording
• Save the returned egress_id (DB, job context, room metadata) so hangup logic can stop/poll that specific egress.
3) Improve logging & diagnostics (short-term)
• Enable verbose Chrome flags in egress to surface WebRTC/SDP/ICE/TLS issues if they appear later.
• Continue checking TLS trust from the egress pod if you get connection failures (you previously ran useful TLS checks).
4) Avoid brittle fixed sleeps
• Increasing delay_seconds is a band-aid. Use explicit end-of-egress signals (webhook/poll/stop) for reliability.
Concrete code examples
A) Save egress_id when starting (minimal change)
• After start_room_composite_egress, store egress_id so hangup can reference it.
Example (adapt to your storage):
egress_info = await lkapi.egress.start_room_composite_egress(req)
egress_id = egress_info.egress_id
# persist egress_id somewhere accessible at hangup time:
# - ctx.room.metadata (if safe), or database keyed by room name/session id
await save_egress_id_for_room(ctx.room.name, egress_id)
B) Hangup: Stop egress then delete room (polling approach)
• Retrieve the saved egress_id, call stop, poll for completion, then delete the room.
Example pseudocode:
egress_id = await load_egress_id_for_room(ctx.room.name)
if egress_id:
await lkapi.egress.stop_room_composite_egress(api.StopEgressRequest(egress_id=egress_id))
# Poll status until completed/failed/aborted
while True:
status = await lkapi.egress.get_egress_status(api.GetEgressRequest(egress_id=egress_id))
if status.state in ["COMPLETED","FAILED","ABORTED"]:
break
await asyncio.sleep(1)
# Now safe to delete the room
await ctx.api.room.delete_room(api.DeleteRoomRequest(room=ctx.room.name))
C) Webhook-based best practice (recommended for production)
• Register an egress_ended webhook endpoint.
• Start egress and persist egress_id.
• When your webhook receives egress_ended for that egress_id, then delete the room.
Webhook handler outline:
POST /webhook/egress
payload = request.json()
if payload["event"] == "egress_ended":
egress_id = payload["egress_id"]
# correlate to room/session and then delete the room if required
delete_room_for_egress(egress_id)
Deployment & logging tips
• Keep insecure=true only for trusted internal testing. If you run with secure mode, ensure Chrome can trust your LiveKit TLS cert or add CA to container.
• Chrome flags to increase logs (for the egress container):
--chrome-args="--enable-logging --v=1 --enable-webrtc-logging=1 --no-sandbox --disable-gpu" These help diagnose any future connection or ICE/TURN issues.
Why workload identity / GCS likely isn’t the current problem
• The abort occurs before any upload attempt. There’s no sign of upload failure or backupStorageUsed in your logs. Focus first on the Chrome/room lifecycle changes above. Once egress finishes reliably, verify uploads with GCS permission checks if any failures appear.
Quick checklist to run now
• Save and surface egress_id after start.
• Update hangup_call to stop egress and wait (poll or webhook) before deleting room.
• Optionally add verbose Chrome logging to capture WebRTC errors.
• Verify room participant lifecycle so you’re not ending the room too soon.
If you want, I can:
• Provide a ready-to-drop-in patch for your start_recording and hangup_call functions (with exact calls to the LiveKit Python client you are using).
• Or provide a webhook handler example (flask/fastapi) to trigger room deletion on egress_ended.
Which would you like me to generate next — the stop-and-poll hangup code or a webhook handler example?broad-teacher-94403
02/17/2026, 6:16 PMegress_ended.tall-airline-16756
02/17/2026, 6:17 PM# imports (adjust based on your package)
import asyncio
import json
from livekit import api # adapt to your SDK import path
from livekit.api import LiveKitAPI
# assume get_job_context, signal, error exist in your environment
# create a singleton LiveKit API client (configure env or pass params)
lkapi = LiveKitAPI()
# simple persistence helpers - replace with your DB or job context storage
_egress_store = {} # in-memory for example; replace in prod
async def save_egress_id_for_room(room_name: str, egress_id: str):
_egress_store[room_name] = egress_id
async def load_egress_id_for_room(room_name: str):
return _egress_store.get(room_name)
async def delete_egress_record(room_name: str):
_egress_store.pop(room_name, None)
# Patched start_recording (based on your function)
async def start_recording(ctx):
try:
# parse metadata same as you already do...
room_metadata = {}
try:
if ctx.room.metadata:
if isinstance(ctx.room.metadata, str):
room_metadata = json.loads(ctx.room.metadata)
elif isinstance(ctx.room.metadata, dict):
room_metadata = ctx.room.metadata
except Exception as e:
error(f"Failed to parse room metadata for recording: {e}")
room_metadata = {"recordAudio": True}
record_audio = room_metadata.get("recordAudio", True)
if not record_audio:
signal("Audio recording disabled via room metadata")
return
gcs_bucket = CONFIG.get("cvs.gcp-bucket")
if not gcs_bucket:
error("GCS bucket not configured in application.yaml (cvs.gcp-bucket)")
return
campaign_id = room_metadata.get("campaignId")
session_id = room_metadata.get("sessionId")
if not campaign_id or not session_id:
error("campaignId or sessionId missing from room metadata")
return
filepath = f"recordings/{campaign_id}/{session_id}.ogg"
req = api.RoomCompositeEgressRequest(
room_name=ctx.room.name,
audio_only=True,
file_outputs=[
api.EncodedFileOutput(
file_type=api.EncodedFileType.OGG,
filepath=filepath,
gcp=api.GCPUpload(bucket=gcs_bucket),
)
],
)
egress_info = await lkapi.egress.start_room_composite_egress(req)
egress_id = egress_info.egress_id
await save_egress_id_for_room(ctx.room.name, egress_id)
signal(f"Recording started: egress_id={egress_id}, file={filepath}")
return egress_id
except Exception as e:
error(f"Failed to start audio recording: {e}")
import traceback
error(traceback.format_exc())
# Patched hangup_call: stop egress, poll until it ends, then delete room
async def hangup_call(self, delay_seconds: float = 1.0):
ctx = get_job_context()
if ctx is None:
error("Cannot hang up: Not running in a job context")
return
try:
signal(f"Waiting {delay_seconds}s for final message playout before stopping recording...")
await asyncio.sleep(delay_seconds)
egress_id = await load_egress_id_for_room(ctx.room.name)
if egress_id:
signal(f"Stopping egress: {egress_id}")
try:
await lkapi.egress.stop_egress(api.StopEgressRequest(egress_id=egress_id))
except Exception as e:
# stop may fail if already stopping; log and continue
error(f"Stop egress call failed (may already be stopping): {e}")
# Poll for egress end (timeout in seconds)
timeout = 60
poll_interval = 1
waited = 0
while waited < timeout:
try:
status_resp = await lkapi.egress.get_egress_status(api.GetEgressRequest(egress_id=egress_id))
state = getattr(status_resp, "state", None) or getattr(status_resp, "status", None)
# state may be enum/int depending on SDK; adapt checks if needed
if state and str(state).upper() in ("COMPLETED", "FAILED", "ABORTED"):
signal(f"Egress ended with state={state}")
break
except Exception as e:
error(f"Error polling egress status: {e}")
await asyncio.sleep(poll_interval)
waited += poll_interval
else:
error("Timeout waiting for egress to finish; proceeding to delete room anyway")
await delete_egress_record(ctx.room.name)
else:
signal("No egress_id found for room; proceeding to delete room")
signal(f"Hanging up call by deleting room: {ctx.room.name}")
await ctx.api.room.delete_room(api.DeleteRoomRequest(room=ctx.room.name))
signal("Call hung up successfully")
except Exception as e:
error(f"Error hanging up call: {e}")
Option B: Webhook handler (FastAPI) — recommended for production
• What this does: egress runs independently. When LiveKit posts egress_ended, the webhook deletes the room. This avoids races and is more robust than polling.
• Deploy this endpoint and configure your LiveKit project's webhook URL to point to it.
FastAPI webhook handler (drop-in):
from fastapi import FastAPI, Request, HTTPException
import os
from livekit.api import WebhookReceiver # adapt to your SDK path
from livekit import api, LiveKitAPI
app = FastAPI()
WEBHOOK_SECRET = os.getenv("LIVEKIT_API_SECRET") # same secret set in LiveKit
webhook_receiver = WebhookReceiver(api_secret=WEBHOOK_SECRET)
# LiveKit API client for room deletion
lkapi = LiveKitAPI()
@app.post("/webhook")
async def handle_webhook(request: Request):
body = await request.body()
auth_header = request.headers.get("Authorization")
try:
event = webhook_receiver.receive(body, auth_header)
except Exception as e:
raise HTTPException(status_code=401, detail="Invalid webhook signature")
# event structure depends on SDK; adapt field names if necessary
if getattr(event, "event", "") == "egress_ended":
egress_info = getattr(event, "egress_info", None) or {}
room_name = egress_info.get("room_name") if isinstance(egress_info, dict) else getattr(egress_info, "room_name", None)
status = egress_info.get("status") if isinstance(egress_info, dict) else getattr(egress_info, "status", None)
print(f"Egress ended for room={room_name}, status={status}")
# Only delete the room after egress completed/failed/aborted
if status and str(status).upper() in ("EGRESS_COMPLETE", "COMPLETED", "FAILED", "ABORTED"):
try:
await lkapi.room.delete_room(api.DeleteRoomRequest(room=room_name))
print(f"Deleted room {room_name} after egress ended")
except Exception as e:
print(f"Failed to delete room {room_name}: {e}")
return {"ok": True}
Flask variant (sync) if you prefer:
from flask import Flask, request
import os, asyncio
from livekit.api import WebhookReceiver
from livekit import LiveKitAPI, api
app = Flask(__name__)
webhook_receiver = WebhookReceiver(api_secret=os.getenv("LIVEKIT_API_SECRET"))
lkapi = LiveKitAPI()
@app.route("/webhook", methods=["POST"])
def webhook():
body = request.get_data()
auth_header = request.headers.get("Authorization")
try:
event = webhook_receiver.receive(body, auth_header)
except Exception:
return "Unauthorized", 401
if getattr(event, "event", "") == "egress_ended":
egress_info = getattr(event, "egress_info", None) or {}
room_name = egress_info.get("room_name") if isinstance(egress_info, dict) else getattr(egress_info, "room_name", None)
status = egress_info.get("status") if isinstance(egress_info, dict) else getattr(egress_info, "status", None)
if status and str(status).upper() in ("EGRESS_COMPLETE", "COMPLETED", "FAILED", "ABORTED"):
# use asyncio.run to call async delete in sync Flask handler
asyncio.run(lkapi.room.delete_room(api.DeleteRoomRequest(room=room_name)))
return "", 200
Extra notes and best practices
• Persist Sources: Universal Egress | Backup Egress Recordings | Python SDKs | livekit/livekit_composite | DeepWiki | server-sdk-js | livekit/livekit_composite | DeepWikibroad-teacher-94403
02/17/2026, 6:33 PMtall-airline-16756
02/17/2026, 6:33 PMasync def hangup_call(self, delay_seconds: float = 1.0):
ctx = get_job_context()
if ctx is None:
error("Cannot hang up: Not running in a job context")
return
try:
signal(f"Waiting {delay_seconds}s for final message playout before hanging up...")
await asyncio.sleep(delay_seconds)
# load previously saved egress_id for this room (persisted when starting)
egress_id = await load_egress_id_for_room(ctx.room.name)
if egress_id:
signal(f"Stopping egress before room deletion: {egress_id}")
# First, fetch current egress status to avoid Stop races
try:
status_resp = await lkapi.egress.get_egress_status(
api.GetEgressRequest(egress_id=egress_id)
)
# adapt to how your SDK returns state; here we handle numeric/str states
state = getattr(status_resp, "state", None) or getattr(status_resp, "status", None)
signal(f"Egress {egress_id} status: {state}")
except Exception as e:
error(f"Failed to fetch egress status for {egress_id}: {e}")
state = None
# Only attempt Stop if egress appears to be running/stoppable
stoppable_states = ("STARTED", "RUNNING", "IN_PROGRESS", 1, 2) # adapt enums as needed
if state and str(state).upper() not in ("COMPLETED", "FAILED", "ABORTED"):
try:
await lkapi.egress.stop_egress(api.StopEgressRequest(egress_id=egress_id))
signal(f"Stop egress call sent for {egress_id}")
except Exception as e:
# If it's a TwirpError 412 (failed_precondition), egress already ended — log and continue
err_msg = str(e)
if "failed_precondition" in err_msg or "EGRESS_ABORTED" in err_msg or "status=412" in err_msg:
error(f"Stop egress call failed (may already be stopped): {e}")
else:
# other errors should be surfaced
error(f"Stop egress call error: {e}")
else:
signal(f"Egress {egress_id} already ended or non-stoppable (state={state}), skipping Stop")
# Optionally poll until egress really ends (short timeout), otherwise proceed
timeout = 30
poll_interval = 1
waited = 0
while waited < timeout:
try:
st = await lkapi.egress.get_egress_status(api.GetEgressRequest(egress_id=egress_id))
cur_state = getattr(st, "state", None) or getattr(st, "status", None)
if cur_state and str(cur_state).upper() in ("COMPLETED", "FAILED", "ABORTED"):
signal(f"Egress {egress_id} ended with state: {cur_state} (elapsed {waited}s)")
break
except Exception as e:
error(f"Error polling egress status: {e}")
await asyncio.sleep(poll_interval)
waited += poll_interval
else:
error("Timeout waiting for egress to finish; proceeding to delete room")
# cleanup local record
await delete_egress_record(ctx.room.name)
else:
signal("No egress_id found for room; proceeding to delete room")
signal(f"Hanging up call by deleting room: {ctx.room.name}")
await ctx.api.room.delete_room(api.DeleteRoomRequest(room=ctx.room.name))
signal("Call hung up successfully")
except Exception as e:
error(f"Error hanging up call: {e}")
Why this patch helps
• You avoid unhandled Stop failures by checking state first.
• You handle the 412 case gracefully and continue. The room will still be deleted even if egress already aborted.
• Polling after Stop gives a small window to confirm egress finished, avoiding premature deletion. The poll has a timeout to avoid indefinite waits.
Webhook-based recommendation (best practice)
• Register an egress_ended webhook and remove room deletion from agent logic.
• When webhook receives egress_ended (status: COMPLETED/FAILED/ABORTED), delete the room there.
• This removes race conditions entirely and scales better.
Quick webhook pseudocode reminder (FastAPI):
@app.post("/webhook")
async def handle_webhook(req: Request):
event = verify_and_parse(req) # verify signature
if event["type"] == "egress_ended":
egress_id = event["egress"]["id"]
room_name = event["egress"]["room_name"]
status = event["egress"]["status"]
# only delete once egress is ended
if status.upper() in ("COMPLETED", "FAILED", "ABORTED"):
await delete_room(room_name)
Next steps I can help with
• If you want, I can produce a final drop-in patch that matches your exact SDK method names / enum values (send me the specific LiveKit Python SDK versions or paste the signature of get_egress_status / stop_egress you’re using).
• Or I can provide a webhook handler file (FastAPI or Flask) you can deploy and the exact webhook verification logic for LiveKit.
Which would you like — exact SDK-adapted hangup patch, or the webhook handler file ready to deploy?broad-teacher-94403
02/18/2026, 5:42 AMCopy code- "--templates-host=localhost:7980"
tall-airline-16756
02/18/2026, 5:42 AM--templates-host=localhost:7980 means
• This flag tells the LiveKit egress process where to find the template server that serves the HTML/layout pages used by the headless Chrome compositor for Room Composite egress.
• In other words, when egress launches Chrome to join a room and render the composite layout (speaker grid, overlays, etc.), Chrome loads an HTML page from the template server URL formed from that host (here: http://localhost:7980/).
Why a template server is used
• Room Composite egress uses a browser instance as the compositor. The browser loads a template page that:
◦ Builds the visual/audio layout,
◦ Joins the LiveKit room using a token passed in the URL,
◦ Controls when recording starts/stops and what tracks are included.
• The templates host serves those pages and any supporting assets (JS, CSS) the headless Chrome needs.
What the specific value implies
• localhost:7980 means the template server is expected to be reachable on the same host as the egress process at port 7980.
• Typical deployments:
◦ For a single-node/self-hosted egress binary, the template server is started locally and bound to localhost:7980 (this is common in default egress setups).
◦ In containerized deployments, the template server may run in the same pod or as a sidecar and be reachable via localhost.
◦ If egress runs on a separate host from the template server, set --templates-host to the reachable host/port (e.g., templates.my-domain:7980).
Important operational notes
• If the template server is unreachable, Chrome will fail to load the page and egress will abort — ensure the host/port are reachable from the egress process.
• If your LiveKit endpoint is internal or uses a TLS cert, ensure the template page URLs and the WSS URLs passed into the template are correct/trusted by Chrome.
• For debugging, you can verify the template URL from the egress logs (you’ll typically see a launch URL like `http://localhost:7980/?token=...&url=wss%3A%2F%2F...`).
When to change it
• Change to a different host/port if you run the template server separately or expose it on another address (e.g., in Kubernetes you might use --templates-host=127.0.0.1:7980 for sidecar, or --templates-host=templates-service.namespace:7980 if accessible).
• Keep it on localhost if the template server is started by the egress service or runs as a local sidecar.
If you want, I can:
• Show how to verify the template server is up from the egress pod (curl command).
• Show the exact template URL the egress will launch (from your logs) and how to test it in a browser to see any error pages or cert warnings.
Which would you like to check first — curling the template URL from the egress pod or inspecting the template page Chrome is launching (from your logs)?broad-teacher-94403
02/18/2026, 5:46 AMtall-airline-16756
02/18/2026, 5:46 AMtoken and url query params.
• If the page returns an error message in plain text/JSON, note the error.
• If the page includes console-boot JS only (no visible errors), the template server likely served correctly; remaining failures may come from Chrome when it attempts the WSS connection.
3) Test template server reachability from outside the pod (optional)
• From a machine that should reach the template host:
◦ curl -v "http//<templates host>7980/"
• If your template host is bound to localhost only, this will fail; in that case the server must be co-located with egress (sidecar or same host).
4) If curl succeeds but Chrome still aborts
• Inspect the Chrome launch URL in your egress logs exactly as it appears. Look for:
◦ insecure=true/false or sandbox flags.
◦ url= param must be the correct WSS endpoint (and resolvable from egress/Chrome).
• Run the earlier TLS checks against the WSS host from the egress pod:
◦ curl -vI https://devservices-colo-west-livekit.corp.cvscaremark.com
◦ openssl s_client -connect devservices-colo-west-livekit.corp.cvscaremark.com:443 -showcerts
What to send me if you want me to investigate
• Output of curl -v http://localhost:7980/ (or the exact template URL fetch). Redact the token.
• The template launch URL line from your egress logs (the one with the full token + url param). If you paste it, redact the JWT but keep the structure.
• Any error HTML or JSON returned by the template server.
Which check would you like to run first — the simple curl to confirm the template server is up, or grabbing the exact launch URL from your logs so I can point out what to inspect there?broad-teacher-94403
02/18/2026, 5:53 AM<!doctype html><html lang="en"><head><meta charset="utf-8"/><link rel="icon" href="/favicon.ico"/><meta name="viewport" content="width=device-width,initial-scale=1"/><meta name="theme-color" content="#000000"/><meta name="description" content="Recording interface for LiveKit"/><link rel="apple-touch-icon" href="/logo.png"/><link rel="manifest" href="/manifest.json"/><title>LiveKit Egress</title><script defer="defer" src="/static/js/main.30791970.js"></script><link href="/static/css/main.b0672d20.css" rel="stylesheet"></head><body><noscript>You need to enable JavaScript to run this app.</noscript><div id="root"></div></body></html>
This is what I get when I do the cURLtall-airline-16756
02/18/2026, 5:53 AMurl= param is the correct WSS endpoint. If you want I can review the structure.
2) Confirm the template page can reach your WSS from the egress host
• From the egress pod, test TLS/WSS host reachability:
◦ curl -vI https://devservices-colo-west-livekit.corp.cvscaremark.com
◦ openssl s_client -connect devservices-colo-west-livekit.corp.cvscaremark.com:443 -showcerts
• Look for certificate validation errors (e.g., "certificate signed by unknown authority") or connection failures. If the cert is untrusted, Chrome will refuse the WSS.
3) Enable verbose Chrome/WebRTC logging in the egress pod
• Add Chrome flags so you can see why Chrome signals END_RECORDING:
--chrome-args="--enable-logging --v=1 --enable-webrtc-logging=1 --no-sandbox --disable-gpu --enable-logging=stderr"
• Restart egress, reproduce, and capture pod logs. Look for WebRTC/ICE/TURN/SDP errors or TLS warnings.
4) Reproduce the template page load manually (quick debug)
• From the egress pod, fetch the template URL with a redacted token:
◦ curl -v "http://localhost:7980/?layout=&token=REDACTED&url=wss%3A%2F%2Fdevservices-colo-west-livekit.corp.cvscaremark.com" -o template.html
• Open template.html (or cat it). The JS should read the token & url and attempt to connect; any initial errors from the template server itself will often be printed as JSON or text in the HTML response.
5) Verify time sync on the egress host
• Clock skew can invalidate JWTs even if exp looks fine. Run:
◦ date && sudo ntpstat (or systemd-timesyncd status) on the egress host.
Why these focus areas matter
• The template server serving the HTML shows the compositor can load the page. Chrome still needs to:
◦ parse the JWT token and join over WSS to your LiveKit server, and
◦ complete WebRTC negotiation (ICE/TURN).
• If Chrome cannot establish the WebRTC session (cert, network, TURN), it will send END_RECORDING quickly and egress will abort — that matches your logs.
If you want, I can:
• Review the exact Chrome launch URL from your logs (redact the JWT) and point out any problems with the WSS param.
• Parse and interpret the output of the curl/openssl commands if you paste them.
• Provide the exact pod manifest snippet (or Helm values) to add the Chrome logging flags so you can gather diagnostic logs.
Which of those would you like me to help with next — paste the Chrome launch URL (redacting token) or run the openssl/curl checks and paste their output?broad-teacher-94403
02/18/2026, 5:56 AM2026-02-18T05:50:14.905Z DEBUG egress source/web.go:214 launching chrome {"nodeID": "NE_swc9SECkfYt7", "handlerID": "EGH_oCRq2kdAkhA3", "clusterID": "", "egressID": "EG_EBHUA2pjEov4", "url": "<http://localhost:7980/?layout=&token={REDACTED}&url=wss%3A%2F%2Fdevservices-colo-west-livekit.corp.cvscaremark.com>", "sandbox": false, "insecure": true}tall-airline-16756
02/18/2026, 5:56 AMinsecure=true in the launch means the template server is allowed to serve insecure pages (useful for internal setups).
• You already verified the template server returns the correct HTML page (curl returned the root HTML), so Chrome can load the compositor app.
Why you still get EGRESS_ABORTED
• Even for audio-only rooms, Room Composite egress uses a headless Chrome instance to join the room. Chrome must successfully:
a. Load the template page,
b. Use the JWT token and WSS URL to join the LiveKit room over WebSocket (WSS),
c. Complete WebRTC negotiation (ICE/TURN if needed) to receive audio tracks.
• If Chrome cannot establish the WSS/WebRTC connection or the room ends immediately (participants leave or the room is deleted), Chrome will emit END_RECORDING and egress will abort. That is the behavior your logs have been showing.
Quick checklist — confirm these to rule out connection / lifecycle issues
1. WSS reachability & TLS from egress pod
◦ curl -vI https://devservices-colo-west-livekit.corp.cvscaremark.com
◦ openssl s_client -connect devservices-colo-west-livekit.corp.cvscaremark.com:443 -showcerts
Look for connection failures or "certificate signed by unknown authority". If TLS is untrusted, Chrome (secure mode) will refuse the WSS.
1. Token validity from the egress host
◦ Ensure the JWT in the launch URL is valid and the egress node clock is correct. Run date on the pod/host and verify NTP sync.
1. Room participant presence
◦ Confirm the room actually has active audio participants after egress starts. If your hangup deletes the room or participants leave soon after, Chrome will end the recording.
1. TURN/STUN & network path for WebRTC
◦ If NAT/firewall blocks UDP, ensure TURN over TCP/TLS is available and reachable. Check ICE logs once you enable Chrome logging.
1. Chrome logs / WebRTC diagnostics (recommended next step)
◦ Add the Chrome flags to the egress deployment to capture detailed WebRTC errors:
--chrome-args="--enable-logging --v=1 --enable-webrtc-logging=1 --no-sandbox --disable-gpu --enable-logging=stderr"
• Restart egress, reproduce, and paste the Chrome log lines around when END_RECORDING occurs. Those lines commonly show ICE/SDP/TLS failures.
Quick mitigations while you debug
• Stop deleting the room immediately. Instead, stop egress and wait (or wait for egress_ended webhook) before deleting the room — that eliminates the deletion race.
• For quick isolation, try a Track-based egress (TrackComposite/TrackEgress) which records server-side tracks without using headless Chrome. If Track egress succeeds, the problem is definitely with the browser/WSS/ICE step.
If you want, I can:
• Review the WSS curl/openssl output if you paste it here (redact anything sensitive).
• Show the exact small manifest change to add Chrome logging flags to your egress container.
• Provide a minimal TrackComposite egress request example to test a non-Chrome path.
Which should we do next — run the TLS / WSS checks from the egress pod, or add Chrome verbose logging and capture the WebRTC errors?broad-teacher-94403
02/18/2026, 5:58 AMegress@livekit-egress-66d5fc5f7d-9bsfm:/$ curl -vI <https://devservices-colo-west-livekit.corp.cvscaremark.com>
* processing: <https://devservices-colo-west-livekit.corp.cvscaremark.com>
* Trying 10.20.46.62:443...
* Connected to <http://devservices-colo-west-livekit.corp.cvscaremark.com|devservices-colo-west-livekit.corp.cvscaremark.com> (10.20.46.62) port 443
* ALPN: offers h2,http/1.1
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* CAfile: /etc/ssl/certs/ca-certificates.crt
* CApath: /etc/ssl/certs
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
* TLSv1.3 (IN), TLS handshake, Certificate (11):
* TLSv1.3 (IN), TLS handshake, CERT verify (15):
* TLSv1.3 (IN), TLS handshake, Finished (20):
* TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.3 (OUT), TLS handshake, Finished (20):
* SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
* ALPN: server accepted h2
* Server certificate:
* subject: C=US; ST=Rhode Island; L=Woonsocket; O=CVS Pharmacy Inc; CN=<http://devservices-colo-west.corp.cvscaremark.com|devservices-colo-west.corp.cvscaremark.com>
* start date: Feb 12 00:00:00 2026 GMT
* expire date: Feb 12 23:59:59 2027 GMT
* subjectAltName: host "<http://devservices-colo-west-livekit.corp.cvscaremark.com|devservices-colo-west-livekit.corp.cvscaremark.com>" matched cert's "<http://devservices-colo-west-livekit.corp.cvscaremark.com|devservices-colo-west-livekit.corp.cvscaremark.com>"
* issuer: C=US; O=DigiCert Inc; CN=DigiCert Global G2 TLS RSA SHA256 2020 CA1
* SSL certificate verify ok.
* using HTTP/2
* h2 [:method: HEAD]
* h2 [:scheme: https]
* h2 [:authority: <http://devservices-colo-west-livekit.corp.cvscaremark.com|devservices-colo-west-livekit.corp.cvscaremark.com>]
* h2 [:path: /]
* h2 [user-agent: curl/8.2.1]
* h2 [accept: */*]
* Using Stream ID: 1
> HEAD / HTTP/2
> Host: <http://devservices-colo-west-livekit.corp.cvscaremark.com|devservices-colo-west-livekit.corp.cvscaremark.com>
> User-Agent: curl/8.2.1
> Accept: */*
>
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* old SSL session ID is stale, removing
< HTTP/2 200
HTTP/2 200
< vary: Origin
vary: Origin
< date: Wed, 18 Feb 2026 05:57:45 GMT
date: Wed, 18 Feb 2026 05:57:45 GMT
< content-length: 2
content-length: 2
< content-type: text/plain; charset=utf-8
content-type: text/plain; charset=utf-8
< x-envoy-upstream-service-time: 0
x-envoy-upstream-service-time: 0
< server: istio-envoy
server: istio-envoy
<
* Connection #0 to host <http://devservices-colo-west-livekit.corp.cvscaremark.com|devservices-colo-west-livekit.corp.cvscaremark.com> left intacttall-airline-16756
02/18/2026, 5:58 AMegress_ended to delete the room. Do not delete the room immediately when the user says bye.
Recommended steps (practical)
• Persist the egress_id returned when you call start_room_composite_egress.
• On hangup, call stop_egress (if still running) and poll get_egress_status until it reaches a terminal state, then delete the room.
• Best: implement an egress_ended webhook and delete the room from that webhook handler when egress completes (robust and race-free).
2) Chrome / WebRTC failures (secondary)
• If Chrome cannot complete WebRTC negotiation (ICE/TURN or SDP issues), it will also end recording. But since WSS/TLS is fine, this is less likely.
• To confirm, enable verbose Chrome/WebRTC logging in the egress pod to capture ICE/SDP/TURN errors:
--chrome-args="--enable-logging --v=1 --enable-webrtc-logging=1 --no-sandbox --disable-gpu --enable-logging=stderr"
• Reproduce and check pod logs for ICE candidate/DTLS/TURN errors around the END_RECORDING timestamp.
Immediate actionable checklist for you
1. Stop deleting the room immediately; switch to stop-and-wait or webhook-based deletion.
◦ If you want a quick change now, use the stop-and-poll code I provided earlier (save egress_id, call stop_egress, poll status then delete room).
1. Deploy a webhook handler (FastAPI/Flask) for egress_ended and configure it in your LiveKit project. Delete rooms from that handler.
2. Add Chrome logging flags to the egress deployment and re-run a failing case to confirm if there are any WebRTC/TURN errors. Share the relevant Chrome log lines if you want me to read them.
3. Keep your WSS cert as-is (it’s valid/trusted) and ensure host clocks are synced (you already checked TLS — also verify ntp/time on hosts).
If you want, I can:
• Provide a final drop-in patch combining your existing code with the stop-then-poll flow (exact function bodies adapted to your SDK).
• Or provide the full FastAPI webhook handler file and instructions to set it in LiveKit webhooks.
Which do you want next — the stop-then-poll patch for hangup_call, or a full webhook handler file to deploy?broad-teacher-94403
02/18/2026, 6:00 AMegress@livekit-egress-66d5fc5f7d-9bsfm:/$ openssl s_client -connect <http://devservices-colo-west-livekit.corp.cvscaremark.com:443|devservices-colo-west-livekit.corp.cvscaremark.com:443> -showcerts
CONNECTED(00000003)
depth=2 C = US, O = DigiCert Inc, OU = <http://www.digicert.com|www.digicert.com>, CN = DigiCert Global Root G2
verify return:1
depth=1 C = US, O = DigiCert Inc, CN = DigiCert Global G2 TLS RSA SHA256 2020 CA1
verify return:1
depth=0 C = US, ST = Rhode Island, L = Woonsocket, O = CVS Pharmacy Inc, CN = <http://devservices-colo-west.corp.cvscaremark.com|devservices-colo-west.corp.cvscaremark.com>
verify return:1
---
Certificate chain
0 s:C = US, ST = Rhode Island, L = Woonsocket, O = CVS Pharmacy Inc, CN = <http://devservices-colo-west.corp.cvscaremark.com|devservices-colo-west.corp.cvscaremark.com>
i:C = US, O = DigiCert Inc, CN = DigiCert Global G2 TLS RSA SHA256 2020 CA1
a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
v:NotBefore: Feb 12 00:00:00 2026 GMT; NotAfter: Feb 12 23:59:59 2027 GMT
-----BEGIN CERTIFICATE-----
MIIPYzCCDkugAwIBAgIQDqyshri31P3R9KiYO0GqrjANBgkqhkiG9w0BAQsFADBZ
MQswCQYDVQQGENd8vSMhd4reK2NCc2XH8YT5xIJu78m
x732s9bIWQ==
-----END CERTIFICATE-----
1 s:C = US, O = DigiCert Inc, CN = DigiCert Global G2 TLS RSA SHA256 2020 CA1
i:C = US, O = DigiCert Inc, OU = <http://www.digicert.com|www.digicert.com>, CN = DigiCert Global Root G2
a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
v:NotBefore: Sep 24 00:00:00 2020 GMT; NotAfter: Sep 23 23:59:59 2030 GMT
-----BEGIN CERTIFICATE-----
MIIE9DCCA9ygAwIBAgIQCF+eWSm4w5VsTuVP61gM2eKrLanXPDtWlIb
1GHhJRLmB7WqlLLwKPZhJl5VHPgB63dx
-----END CERTIFICATE-----
---
Server certificate
subject=C = US, ST = Rhode Island, L = Woonsocket, O = CVS Pharmacy Inc, CN = <http://devservices-colo-west.corp.cvscaremark.com|devservices-colo-west.corp.cvscaremark.com>
issuer=C = US, O = DigiCert Inc, CN = DigiCert Global G2 TLS RSA SHA256 2020 CA1
---
No client certificate CA names sent
Peer signing digest: SHA256
Peer signature type: RSA-PSS
Server Temp Key: X25519, 253 bits
---
SSL handshake has read 5710 bytes and written 432 bytes
Verification: OK
---
New, TLSv1.3, Cipher is TLS_AES_256_GCM_SHA384
Server public key is 2048 bit
Secure Renegotiation IS NOT supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
Early data was not sent
Verify return code: 0 (ok)
---tall-airline-16756
02/18/2026, 6:01 AMbroad-teacher-94403
02/18/2026, 6:02 AM"""
Egress recording management.
Handles starting audio recording for rooms using LiveKit Egress
with GCS bucket storage via Workload Identity, and graceful
egress stop + polling to ensure uploads complete before room deletion.
"""
import asyncio
import json
from typing import Optional
from livekit import agents, api
from src.common.config.app_config import get_application_config
from src.common.service.logging.cvs_logger import error, signal
# Load application config
CONFIG = get_application_config()
async def start_recording(ctx: agents.JobContext) -> Optional[str]:
"""
Start audio recording for the room using LiveKit Egress.
Records audio-only to GCS bucket with Workload Identity.
Controlled by recordAudio flag in room metadata (passed from controller via RECORD_AUDIO env var).
Returns:
The egress_id string if recording was started successfully, None otherwise.
"""
# Parse room metadata (could be JSON string or dict)
room_metadata = {}
try:
if ctx.room.metadata:
if isinstance(ctx.room.metadata, str):
room_metadata = json.loads(ctx.room.metadata)
elif isinstance(ctx.room.metadata, dict):
room_metadata = ctx.room.metadata
except Exception as e:
error(f"Failed to parse room metadata for recording: {e}")
# Default to recording enabled if parsing fails
room_metadata = {"recordAudio": True}
# Check if recording is enabled via room metadata
record_audio = room_metadata.get("recordAudio", True)
if not record_audio:
signal("Audio recording disabled via room metadata (RECORD_AUDIO env var)")
return None
try:
# Get GCS bucket from config
gcs_bucket = CONFIG.get("cvs.gcp-bucket")
if not gcs_bucket:
error("GCS bucket not configured in application.yaml (cvs.gcp-bucket)")
return None
signal(f"Starting audio recording to GCS bucket: {gcs_bucket}")
campaign_id = room_metadata.get("campaignId")
session_id = room_metadata.get("sessionId")
# Validate required fields
if not campaign_id:
error("Cannot start recording: campaignId missing from room metadata")
return None
if not session_id:
error("Cannot start recording: sessionId missing from room metadata")
return None
filepath = f"recordings/{campaign_id}/{session_id}.ogg"
# Create egress request for audio-only recording
# Using Workload Identity - no credentials needed
# DUAL_CHANNEL_AGENT separates audio into:
# Left channel → agent (TTS) audio
# Right channel → caller (SIP participant) audio
req = api.RoomCompositeEgressRequest(
room_name=ctx.room.name,
audio_only=True, # Audio only for voice calls
audio_mixing=api.AudioMixing.DUAL_CHANNEL_AGENT,
file_outputs=[
api.EncodedFileOutput(
file_type=api.EncodedFileType.OGG, # OGG format for audio
filepath=filepath,
gcp=api.GCPUpload(
bucket=gcs_bucket,
# No credentials - Workload Identity handles authentication
),
)
],
)
# Start recording
lkapi = api.LiveKitAPI()
egress_info = await lkapi.egress.start_room_composite_egress(req)
await lkapi.aclose()
signal(f"Recording started successfully: egress_id={egress_info.egress_id}, file={filepath}")
return egress_info.egress_id
except Exception as e:
error(f"Failed to start audio recording: {e}")
# Don't fail the agent if recording fails
import traceback
error(traceback.format_exc())
return None
async def stop_and_wait_for_egress(
egress_id: str,
timeout: float = 10.0,
poll_interval: float = 2.0,
) -> bool:
"""
Gracefully stop an egress job and poll until it reaches a terminal state.
This ensures the recording is fully uploaded to GCS before the room is deleted.
Flow:
1. Fetches current egress status to avoid calling Stop on an already-ended
egress (prevents noisy 412 / ``failed_precondition`` errors).
2. If the egress is still stoppable, calls ``stop_egress()`` to signal the
egress worker to flush & upload.
3. Polls ``list_egress()`` every ``poll_interval`` seconds until the status
reaches a terminal state (EGRESS_COMPLETE, EGRESS_FAILED, EGRESS_ABORTED,
or EGRESS_LIMIT_REACHED).
4. Times out after ``timeout`` seconds to prevent infinite hangs.
Args:
egress_id: The egress ID returned by start_recording().
timeout: Maximum seconds to wait for egress completion.
poll_interval: Seconds between status polls.
Returns:
True if egress completed successfully, False otherwise.
"""
if not egress_id:
return False
terminal_statuses = {
api.EgressStatus.EGRESS_COMPLETE,
api.EgressStatus.EGRESS_FAILED,
api.EgressStatus.EGRESS_ABORTED,
api.EgressStatus.EGRESS_LIMIT_REACHED,
}
lkapi = api.LiveKitAPI()
try:
# Step 1: Fetch current egress status before attempting Stop
current_status = None
try:
egress_list = await lkapi.egress.list_egress(
api.ListEgressRequest(egress_id=egress_id)
)
if egress_list.items:
current_status = egress_list.items[0].status
signal(f"Egress {egress_id} current status: {current_status}")
except Exception as e:
error(f"Failed to fetch egress status for {egress_id}: {e}")
# If already in a terminal state, return immediately — no Stop needed
if current_status in terminal_statuses:
success = current_status == api.EgressStatus.EGRESS_COMPLETE
if success:
signal(f"Egress {egress_id} already completed successfully")
else:
error(f"Egress {egress_id} already ended with status: {current_status}")
return success
# Step 2: Egress is still active/starting — send Stop signal
signal(f"Stopping egress {egress_id} ...")
try:
await lkapi.egress.stop_egress(
api.StopEgressRequest(egress_id=egress_id)
)
signal(f"Stop signal sent to egress {egress_id}")
except Exception as e:
err_msg = str(e)
if "failed_precondition" in err_msg or "status=412" in err_msg:
# Egress ended between our status check and the Stop call — race but safe
error(f"Stop egress raced with completion (already ended): {e}")
else:
error(f"Stop egress call error: {e}")
# Step 3: Poll until terminal state
elapsed = 0.0
while elapsed < timeout:
try:
egress_list = await lkapi.egress.list_egress(
api.ListEgressRequest(egress_id=egress_id)
)
if egress_list.items:
status = egress_list.items[0].status
signal(f"Egress {egress_id} status: {status} (elapsed {elapsed:.0f}s)")
if status in terminal_statuses:
success = status == api.EgressStatus.EGRESS_COMPLETE
if success:
signal(f"Egress {egress_id} completed successfully")
else:
error(f"Egress {egress_id} ended with status: {status}")
return success
except Exception as e:
error(f"Error polling egress status: {e}")
await asyncio.sleep(poll_interval)
elapsed += poll_interval
error(f"Egress {egress_id} timed out after {timeout}s — proceeding with room deletion")
return False
finally:
await lkapi.aclose()tall-airline-16756
02/18/2026, 6:03 AMasync def hangup_call(self, delay_seconds: float = 1.0):
"""
Hang up the call without aborting egress:
1. Wait a short delay for final playout.
2. Stop egress and wait for it to finish (uploads).
3. Delete the room only after egress reaches a terminal state or timeout.
"""
ctx = get_job_context()
if ctx is None:
error("Cannot hang up: Not running in a job context")
return
try:
signal(f"Waiting {delay_seconds}s for final message playout before stopping egress...")
await asyncio.sleep(delay_seconds)
# Retrieve egress_id (replace with your DB/ctx lookup)
egress_id = await load_egress_id_for_room(ctx.room.name)
if egress_id:
signal(f"Stopping egress before room deletion: {egress_id}")
# Use a larger timeout in production (e.g., 30-60s)
finished = await stop_and_wait_for_egress(
egress_id=egress_id,
timeout=45.0,
poll_interval=2.0,
)
if not finished:
# If we timed out or egress failed/aborted, log and proceed.
error(f"Egress {egress_id} did not complete successfully before timeout; proceeding to cleanup")
else:
signal("No egress_id found for this room; proceeding to delete room")
# At this point, egress is completed/failed/aborted or timed out.
# If you also use webhooks, the webhook will confirm uploads; you can optionally wait for that instead.
signal(f"Hanging up call by deleting room: {ctx.room.name}")
await ctx.api.room.delete_room(api.DeleteRoomRequest(room=ctx.room.name))
signal("Call hung up successfully")
except Exception as e:
error(f"Error hanging up call: {e}")
Webhook safety-net (recommended)
• If you haven’t already, configure an egress_ended webhook. Even with stop-and-wait, webhooks remove race conditions for unexpected states.
• If you want, I can provide a full FastAPI handler that verifies signatures, checks egress_id and backupStorageUsed, and then deletes the room only after a successful completion (or performs alerting on failed uploads).
Quick actionable checklist
1. Persist the egress_id when start_recording returns it.
2. Use the hangup_call integration above (or your own variant) to stop and wait before deleting the room.
3. Increase polling timeout to 30–60s in production.
4. Add/confirm egress_ended webhook as a final safety net.
5. Optionally enable verbose Chrome logging if you still see unexplained aborts.
If you want, I can:
• Provide the full FastAPI webhook handler (signature verification + deletion logic) ready to deploy.
• Convert the hangup code to use your exact persistence mechanism (show me how you store metadata and I’ll adapt).
Which should I prepare next — the webhook handler or a persistence-adapted hangup patch?broad-teacher-94403
02/18/2026, 6:05 AMsync def hangup_call(self, delay_seconds: float = 1.0):
"""
Hang up the call by stopping egress (if active) and deleting the room.
This ends the call for all participants.
Args:
delay_seconds: Time to wait before hanging up to allow TTS playout to complete.
"""
ctx = get_job_context()
if ctx is None:
error("Cannot hang up: Not running in a job context")
return
try:
signal(f"Waiting {delay_seconds}s for final message playout before hanging up...")
await asyncio.sleep(delay_seconds)
# Mark agent-initiated hangup so the participant_disconnected handler
# (in entrypoint.py) doesn't publish a false user_hangup event or
# attempt duplicate egress cleanup.
ctx._call_ended = True
ctx._egress_stopped = True
await end_call(ctx.room.name, egress_id=self.egress_id)
except Exception as e:
error(f"Error hanging up call: {e}")tall-airline-16756
02/18/2026, 6:05 AMbroad-teacher-94403
02/18/2026, 6:06 AMasync def end_call(room_name: str, egress_id: Optional[str] = None):
"""
End a call by (optionally) stopping egress and then deleting the room.
If an ``egress_id`` is provided the function first calls
``stop_and_wait_for_egress`` so the recording is fully uploaded to GCS
before the room is destroyed — this prevents EGRESS_ABORTED.
Uses its own API client so it is safe to call even when the job context
HTTP session has already been closed.
"""
# Step 1: Gracefully stop egress and wait for upload (if recording)
if egress_id:
signal(f"Stopping egress before room deletion: {egress_id}")
await stop_and_wait_for_egress(egress_id)
# Step 2: Delete the room
signal(f"Ending call by deleting room: {room_name}")
lkapi = api.LiveKitAPI()
try:
await lkapi.room.delete_room(api.DeleteRoomRequest(room=room_name))
signal("Call ended successfully")
finally:
await lkapi.aclose()tall-airline-16756
02/18/2026, 6:06 AMbroad-teacher-94403
02/18/2026, 6:07 AM11:20:45 INFO cvs_event_logger CvsEventEnum.SIGNAL: Stopping egress before room deletion: EG_EBHUA2pjEov4
INFO cvs_event_logger CvsEventEnum.SIGNAL: Egress EG_EBHUA2pjEov4 current status: 5
INFO cvs_event_logger CvsEventEnum.ERROR: Egress EG_EBHUA2pjEov4 already ended with status: 5
INFO cvs_event_logger CvsEventEnum.SIGNAL: Ending call by deleting room:
outbound-call-20260218-112008-ad6fa4aa
11:20:46 INFO cvs_event_logger CvsEventEnum.SIGNAL: Call ended successfullytall-airline-16756
02/18/2026, 6:07 AMbroad-teacher-94403
02/18/2026, 6:10 AMcontainers:
- args:
- '--web'
- '--templates-host=localhost:7980'
- >-
--chrome-args=--enable-logging --v=3 --no-sandbox --disable-gpu
--enable-webrtc-logging=1 --enable-logging=debug
env:
- name: EGRESS_CONFIG_BODY
valueFrom:
configMapKeyRef:
key: config.yaml
name: livekit-egress
- name: GOOGLE_APPLICATION_CREDENTIALS
value: /etc/workload-identity/credential-configuration.json
- name: LIVEKIT_EGRESS_ENABLE_NVENC
value: 'false'
- name: NVIDIA_VISIBLE_DEVICES
value: none
- name: NVIDIA_DRIVER_CAPABILITIES
and my entrypoint
@server.rtc_session(agent_name=AGENT_NAME)
async def outbound_agent_entrypoint(ctx: agents.JobContext):
"""
Agent entrypoint - called when agent is dispatched to room.
This function dynamically configures the agent based on campaign data
stored in room metadata. The agent calls an external API instead of
using the built-in LLM.
"""
# Connect to room with external TURN if configured
rtc_config = await get_external_turn_config()
if rtc_config:
await ctx.connect(rtc_config=rtc_config)
else:
await ctx.connect()
# Fetch room metadata explicitly from LiveKit API to ensure we have the latest data
# ctx.room.metadata might not be populated when the agent first starts
room_metadata = {}
try:
# Try to get metadata from ctx.room first (might be available)
if ctx.room.metadata:
if isinstance(ctx.room.metadata, str):
room_metadata = json.loads(ctx.room.metadata)
elif isinstance(ctx.room.metadata, dict):
room_metadata = ctx.room.metadata
except Exception as e:
error(f"WARNING: Could not parse ctx.room.metadata: {e}")
# If metadata is empty, fetch room explicitly from LiveKit API
if not room_metadata:
lkapi = None
try:
lkapi = api.LiveKitAPI()
room_info = await lkapi.room.list_rooms(
api.ListRoomsRequest(names=[ctx.room.name])
)
if room_info.rooms and len(room_info.rooms) > 0:
fetched_room = room_info.rooms[0]
if fetched_room.metadata:
room_metadata = json.loads(fetched_room.metadata)
else:
error("WARNING: Room found but metadata is empty")
else:
error("WARNING: Room not found in LiveKit API")
except Exception as e:
error(f"ERROR: Failed to fetch room from LiveKit API: {e}")
import traceback
traceback.print_exc()
finally:
# Always close the API client to prevent resource leaks
if lkapi:
await lkapi.aclose()
# -----------------------------------------------------------------------
# egress_id is initialised as None and set after the SIP participant
# joins (see below). Closures (_on_participant_disconnected,
# _shutdown_callback) read it by reference, so they always see the
# current value at execution time.
# -----------------------------------------------------------------------
egress_id = None
# -----------------------------------------------------------------------
# Shared call-state flags (stored on ctx so hangup_call / conversation
# handlers in other modules can set them too):
#
# ctx._call_ended – True once the *agent* initiates end-of-call
# (hangup_call / one-way end_call). Prevents the
# participant_disconnected handler from publishing a
# false ``user_hangup`` event when the room is
# deleted by us.
# ctx._egress_stopped – True once any code path has started stopping the
# egress. Prevents duplicate stop_and_wait calls.
# -----------------------------------------------------------------------
ctx._call_ended = False
ctx._egress_stopped = False
@ctx.room.on("participant_disconnected")
def _on_participant_disconnected(participant: rtc.RemoteParticipant):
"""
Handle user (SIP) participant disconnect.
Note: The LiveKit ``participant_disconnected`` event only passes the
participant object — there is no ``reason`` parameter.
"""
# Only act on non-agent participants (i.e. the SIP/user participant)
if participant.kind == rtc.ParticipantKind.PARTICIPANT_KIND_AGENT:
return
# If the agent initiated the disconnect (room deletion), this fires
# with reason ROOM_DELETED — skip to avoid a false user_hangup event
# and redundant egress cleanup.
if ctx._call_ended:
signal(
f"Participant {participant.identity} disconnected after agent-initiated "
f"hangup — skipping user_hangup event."
)
return
signal(
f"User participant disconnected: {participant.identity}. "
f"Publishing user_hangup event..."
)
# Publish user_hangup audit event
asyncio.ensure_future(
publish_conversation_event(
session_id=session_id,
campaign_id=campaign_id,
phone_number=phone_number,
user_query="",
bot_response="",
status=USER_HANGUP,
extra_data={"participantIdentity": participant.identity},
)
)
if ctx._egress_stopped or not egress_id:
return
signal(f"Stopping egress {egress_id} proactively...")
ctx._egress_stopped = True
asyncio.ensure_future(_graceful_egress_and_cleanup(ctx.room.name, egress_id))
# Shutdown callback — last-resort safety net if the event was missed
async def _shutdown_callback():
if ctx._egress_stopped or not egress_id:
return
signal(f"Shutdown callback: stopping egress {egress_id} as safety net")
ctx._egress_stopped = True
await stop_and_wait_for_egress(egress_id)
ctx.add_shutdown_callback(_shutdown_callback)
# Parse campaign config dict back into Pydantic model
campaign_config_dict = room_metadata.get("campaignConfig", {})
campaign_config = (
CampaignConfig(**campaign_config_dict) if campaign_config_dict else None
)
campaign_id = room_metadata.get("campaignId", "")
phone_number = room_metadata.get("phoneNumber", "")
session_id = room_metadata.get("sessionId")
# Validate required session_id
if not session_id:
raise ValueError("sessionId is required but missing from room metadata")
# Get all metadata (includes opportunityId, sessionId, patientId, data, etc.)
# The 'data' field is passed through as-is to other services
data = room_metadata.get("data", {})
# Extract ASR/TTS/Agent config from campaign using Pydantic model
asr_config = campaign_config.asr if campaign_config else {}
tts_config = campaign_config.tts if campaign_config else {}
agent_config = campaign_config.agent if campaign_config else {}
# Determine campaign type early so we can skip irrelevant warnings
campaign_type = campaign_config.campaign.get("type", "two_way_conversation") if campaign_config else "two_way_conversation"
# Agent API URL from campaign config (only required for two-way conversations)
agent_api_url = agent_config.get("path", "")
if not agent_api_url and campaign_type != "one_way_conversation":
error(
"WARNING: agent.path not configured in campaign, agent will not work correctly"
)
# Determine if we should use CVS models based on USE_LIVEKIT_DEFAULT_MODELS env variable
# Default is false (use CVS models)
use_livekit_defaults = (
CONFIG.get("USE_LIVEKIT_DEFAULT_MODELS", "false").lower() == "true"
)
use_cvs_models = not use_livekit_defaults
if use_cvs_models:
# Get defaults from application.yaml
default_asr_model = CONFIG.get("cvs.asr.model")
default_tts_model = CONFIG.get("cvs.tts.model")
cvs_tts_base_url = CONFIG.get("cvs.tts.base_url")
cvs_asr_base_url = CONFIG.get("cvs.asr.base_url")
# Validate that CVS models are configured in application.yaml
if not default_asr_model:
raise ValueError(
"CVS ASR model not configured in application.yaml (cvs.asr.model)"
)
if not default_tts_model:
raise ValueError(
"CVS TTS model not configured in application.yaml (cvs.tts.model)"
)
if not cvs_tts_base_url:
raise ValueError(
"CVS TTS base URL not configured in application.yaml (cvs.tts.base_url)"
)
if not cvs_asr_base_url:
raise ValueError(
"CVS ASR base URL not configured in application.yaml (cvs.asr.base_url)"
)
# For CVS models, create plugin instances directly to avoid LiveKit Cloud inference connections
# This prevents AgentSession from trying to connect to agent-gateway.livekit.cloud
stt_model = deepgram.STT(
model=default_asr_model,
base_url=cvs_asr_base_url,
api_key=DUMMY_KEY,
sample_rate=16000,
)
tts_model = deepgram.TTS(
model=default_tts_model,
base_url=cvs_tts_base_url,
api_key=DUMMY_KEY,
sample_rate=16000,
encoding="linear16",
)
else:
# Get models from campaign config
stt_model = asr_config.get("model")
tts_model = tts_config.get("model")
# Validate that models are provided in campaign config
if not stt_model:
raise ValueError(
f"ASR model not configured in campaign config for campaign_id: {campaign_id}"
)
if not tts_model:
raise ValueError(
f"TTS model not configured in campaign config for campaign_id: {campaign_id}"
)
signal(f"Campaign type: {campaign_type}")
signal("Waiting for SIP participant to join before starting egress...")
try:
sip_participant = await asyncio.wait_for(
ctx.wait_for_participant(), timeout=60
)
signal(f"SIP participant joined: {sip_participant.identity}")
except asyncio.TimeoutError:
error(
"No participant joined within 60 s — starting recording anyway "
"(egress may abort if no audio tracks are present)"
)
# Start audio recording now that audio tracks are in the room
egress_id = await start_recording(ctx)
if campaign_type == "one_way_conversation":
await handle_one_way_conversation(
ctx, campaign_config, data, tts_model,
campaign_id, phone_number, session_id,
egress_id=egress_id,
)
else:
await handle_two_way_conversation(
ctx, campaign_config, data, stt_model, tts_model,
use_cvs_models, campaign_id, phone_number, session_id,
egress_id=egress_id,
)
async def _graceful_egress_and_cleanup(room_name: str, egress_id: str):
"""
Stop egress gracefully and then delete the room.
Used by the participant_disconnected handler when the user hangs up,
ensuring the recording uploads to GCS before the room is destroyed.
"""
try:
await end_call(room_name, egress_id=egress_id)
except Exception as e:
error(f"Error in graceful egress cleanup: {e}")
if __name__ == "__main__":
agents.cli.run_app(server)tall-airline-16756
02/18/2026, 6:11 AMtrack_published-style event.
• Example quick check (pseudo):
# wait up to 10s for an audio track to appear
for _ in range(10):
for p in ctx.room.participants:
if any(t.kind == "audio" and t.is_subscribed for t in p.tracks):
start_recording(...)
break
await asyncio.sleep(1)
# fallback: log and start anyway after timeout
2) Prefer webhook-driven cleanup as a safety net
• Keep stop_and_wait_for_egress, but also configure an egress_ended webhook that will confirm final egress status and perform room deletion (or alert on backupStorageUsed).
• Webhooks remove race conditions when the agent / job context ends or restarts.
3) Small defensive improvements in your code
• Increase stop_and_wait_for_egress timeout to 30–60s (uploads can take longer).
• Persist egress_id in durable storage (DB/Redis) so graceful cleanup can run even if the job restarts.
• In participant_disconnected handler, ensure you only trigger graceful cleanup once (you already set ctx._egress_stopped — good).
How to inspect the Chrome logs you already enabled
• Tail the egress container logs (you passed logging flags):
◦ kubectl logs -f <egress-pod> -c egress
• Around the END_RECORDING timestamp, look for WebRTC/ICE/DTLS/TURN messages:
◦ ICE candidate failures, DTLS handshake errors, or messages about “no tracks” / “no media”.
• If logs show “no audio tracks” or subscription errors, that confirms the missing-track hypothesis.
If you want a ready paste-in snippet, I can provide:
• A small, exact async function to wait for a published audio track (works with your ctx).
• Or a complete FastAPI webhook handler ready to deploy that deletes room on egress_ended (verifies signature and checks backupStorageUsed).
Which would you like next — the track-presence guard function to add before start_recording, or the webhook handler file for robust cleanup?broad-teacher-94403
02/18/2026, 6:12 AMtall-airline-16756
02/18/2026, 6:13 AMEND_RECORDING and the egress becomes EGRESS_ABORTED (status 5).
• TLS/WSS and template server are fine (you verified with curl/openssl and curl returned the HTML).
• The most likely cause: Room Composite started before an audio track was available for the compositor to subscribe to. When Chrome finds no media to record it ends the recording, producing EGRESS_ABORTED.
• The GStreamer warnings about cuda/unknown audio formats are informational and not the abort cause.
What to do (high level)
1. Ensure an audio track exists before calling start_recording. Waiting for the SIP participant to join is not sufficient — wait for a published audio track.
2. Keep your stop_and_wait_for_egress flow (good). Increase its timeout to 30–60s in production.
3. Add an egress_ended webhook as a safety net to confirm final status and handle backupStorageUsed if uploads fail.
4. Continue capturing Chrome/WebRTC logs while you iterate (you already enabled high verbosity).
Drop-in snippet — wait for an audio track before starting egress Place this after your participant join step and before calling start_recording. It polls room participants for up to max_wait seconds and returns True when any audio track is present. If no track appears it falls back and logs a warning.
async def wait_for_audio_track(ctx, max_wait: float = 10.0, poll_interval: float = 0.5) -> bool:
"""
Wait for an audio track to be published in the room.
Returns True if an audio track was observed within max_wait seconds.
"""
elapsed = 0.0
while elapsed < max_wait:
try:
# ctx.room.participants is current view of participants; check their tracks
for p in ctx.room.participants.values():
# depending on SDK, track list structure may vary; adapt if needed
for pub in getattr(p, "published_tracks", []) or getattr(p, "tracks", []) or []:
kind = getattr(pub, "kind", None) or getattr(pub, "track", None) and getattr(pub.track, "kind", None)
# also check for subscription / enabled flags if available
if kind and str(kind).lower() == "audio":
signal(f"Found audio track for participant {p.identity}")
return True
except Exception as e:
# non-fatal; continue polling
error(f"Error while checking tracks: {e}")
await asyncio.sleep(poll_interval)
elapsed += poll_interval
# fallback: no audio track found
error(f"No audio track detected within {max_wait}s; starting egress anyway (may abort)")
return False
How to use it in your entrypoint (insert before start_recording call)
# after sip_participant joined...
await wait_for_audio_track(ctx, max_wait=10.0, poll_interval=0.5)
egress_id = await start_recording(ctx)
Notes:
• max_wait=10s is a good initial value; increase if your SIP flow delays audio publication.
• This is defensive: if a track never appears you'll still start egress after the timeout but with an explicit log so you can correlate aborts.
Small related improvements to apply now
• Increase stop_and_wait_for_egress default timeout to 30–45 seconds (uploads sometimes take longer).
• Persist egress_id in durable storage (DB/Redis or ctx.room.metadata) so cleanup can run across restarts.
• Keep your ctx._egress_stopped guard — it prevents duplicate cleanup (good).
• Keep Chrome verbose logging until this stabilizes; inspect logs for any ICE/DTLS/TURN errors if aborts continue.
If you want, next I can:
• Provide a version of wait_for_audio_track that uses LiveKit APIs (ListParticipants/ListTracks) if your SDK exposes those server-side calls.
• Provide a complete FastAPI webhook handler to process egress_ended and delete the room safely (signature verification + backupStorageUsed handling).
Which would you prefer next — SDK-based track-presence check or the webhook handler?broad-teacher-94403
02/18/2026, 6:16 AMtall-airline-16756
02/18/2026, 6:16 AMbroad-teacher-94403
02/18/2026, 6:17 AMtall-airline-16756
02/18/2026, 6:17 AMbroad-teacher-94403
02/18/2026, 6:20 AMtall-airline-16756
02/18/2026, 6:21 AMbroad-teacher-94403
02/18/2026, 6:22 AMtall-airline-16756
02/18/2026, 6:23 AMegress_ended webhook. This prevents forced Chrome disconnects that cause EGRESS_ABORTED.
1. Use stereo channel mapping if you want separate left/right channels
◦ Customize your template or layout so agent audio is left and caller audio is right (or vice versa), producing a two-channel file that preserves both sides separately.
1. Optional: use a custom template for precise mixing
◦ If you need level control, noise gating, or exact channel assignment, create a small template using the egress template SDK and load it via --templates-host.
◦ The template script can use Web Audio API to route agent vs user tracks into separate channels.
If you prefer to avoid Chrome entirely (alternate approach)
• Use Track Composite or Track Egress for server-side capture:
◦ Track Composite can produce files (one per track) without Chrome.
◦ To get a single mixed file, you’d either:
a) Record both tracks separately then mix them server-side into one file (extra step), or b) Use Room Composite (preferred) for a single mixed file.
If you want, I’ll provide exactly one of:
• A Room Composite example that records audio_only to GCS with stereo-left/Right mapping (plus the track-presence guard and stop-and-wait integration), or
• A small custom egress template (JS) that routes agent -> left, caller -> right so the output is a 2-channel file you can play back and separate later.
Which do you want me to send — the Room Composite request + guard + hangup code, or the custom template JS for stereo channel mapping?
Sources: Universal Egress | Universal Egress | Why is there extra audio at the end of my recordings of an agent session? |...broad-teacher-94403
02/18/2026, 6:25 AMtall-airline-16756
02/18/2026, 6:26 AMbroad-teacher-94403
02/18/2026, 6:27 AMtall-airline-16756
02/18/2026, 6:27 AM# start two Track Composite egresses and return egress_ids and output paths
async def start_track_recordings(room_name, agent_track_id, sip_track_id, gcs_bucket):
# filepaths you will write to
agent_path = f"recordings/{session_id}/agent-{session_id}.ogg"
sip_path = f"recordings/{session_id}/sip-{session_id}.ogg"
lkapi = api.LiveKitAPI()
# start agent track egress
agent_req = api.TrackCompositeEgressRequest(
room_name=room_name,
audio_track_id=agent_track_id,
file_output=api.EncodedFileOutput(
file_type=api.EncodedFileType.OGG,
filepath=agent_path,
gcp=api.GCPUpload(bucket=gcs_bucket)
)
)
agent_info = await lkapi.egress.start_track_composite_egress(agent_req)
# start sip track egress
sip_req = api.TrackCompositeEgressRequest(
room_name=room_name,
audio_track_id=sip_track_id,
file_output=api.EncodedFileOutput(
file_type=api.EncodedFileType.OGG,
filepath=sip_path,
gcp=api.GCPUpload(bucket=gcs_bucket)
)
)
sip_info = await lkapi.egress.start_track_composite_egress(sip_req)
await lkapi.aclose()
return (agent_info.egress_id, agent_path), (sip_info.egress_id, sip_path)
Notes:
• If your SDK names differ, call the corresponding start_track_composite_egress / start_track_egress method.
• For low-latency or raw formats, you could use WebSocket Track Egress and reconstruct files, but file egress is simplest.
B) Wait for both to complete
• Use your existing polling helper or webhooks. Polling example:
# poll helper that waits for a given egress_id to reach terminal state
async def wait_egress_done(egress_id, timeout=60, poll_interval=2):
lkapi = api.LiveKitAPI()
elapsed = 0
while elapsed < timeout:
res = await lkapi.egress.list_egress(api.ListEgressRequest(egress_id=egress_id))
if res.items:
st = res.items[0].status
if st in (api.EgressStatus.EGRESS_COMPLETE, api.EgressStatus.EGRESS_FAILED, api.EgressStatus.EGRESS_ABORTED):
await lkapi.aclose()
return st
await asyncio.sleep(poll_interval)
elapsed += poll_interval
await lkapi.aclose()
return None
• Preferred: implement egress_ended webhook to know exactly when each file is uploaded.
C) Merge the two files with FFmpeg
• Decide how you want the combined output:
◦ Mono mix (both sides combined into one mono track)
◦ Stereo mapping (agent on left channel, caller on right channel)
1) Mono mix (simple combined audio):
ffmpeg -i agent.ogg -i sip.ogg -filter_complex \
"[0:a][1:a]amix=inputs=2:duration=longest:dropout_transition=0,volume=2.0" \
-c:a libopus -b:a 64k mixed.ogg
• amix mixes inputs; duration=longest ensures file length matches longest side.
• Adjust codec/bitrate (libopus, libmp3lame, pcm_s16le, etc.) to your needs.
2) Stereo mapping (left = agent, right = sip):
ffmpeg -i agent.ogg -i sip.ogg -filter_complex \
"[0:a]aformat=sample_fmts=fltp:channel_layouts=mono,pan=stereo|c0=c0|c1=0[a0]; \
[1:a]aformat=sample_fmts=fltp:channel_layouts=mono,pan=stereo|c0=0|c1=c0[a1]; \
[a0][a1]amerge=inputs=2,pan=stereo|c0<c0+c2|c1<c1+c3[out]" \
-map "[out]" -c:a libopus -b:a 64k mixed_stereo.ogg
Simpler stereo if both inputs are mono:
ffmpeg -i agent.ogg -i sip.ogg -filter_complex "join=inputs=2:channel_layout=stereo" mixed_stereo.ogg
• Ensure input channels/formats; you may need to normalize sample rates first with -ar 16000.
D) Example end-to-end flow (concept)
1. Start two egresses → get agent_path & sip_path, persist those locations.
2. Wait for both EGRESS_COMPLETE via webhooks or polling.
3. Download both files to a worker (or run FFmpeg where files are accessible).
4. Run FFmpeg merge command (mono or stereo).
5. Upload mixed file to GCS (or move into final storage).
6. Delete intermediate files if desired.
E) Tips & best practices
• Sync concerns: Track Composite egress should produce synchronized track files but slight time offsets can happen; amix with duration=longest keeps the full conversation.
• Preserve timestamps: If you need precise alignment, record with WAV/PCM and merge with careful alignment (use timestamps or sample counts).
• Use sample rate consistency: ensure both files have same sample rate (e.g., 16 kHz or 48 kHz). Use -ar in ffmpeg to resample if needed.
• Automate with webhook: trigger merge when both egress_ended webhooks have arrived.
• Resource use: merging can be CPU-intensive; run FFmpeg on a worker with enough CPU.
• If you want stereo separation but single-file playback with both channels accessible, use the stereo mapping commands.
F) If you want code I can drop in
• I can provide:
◦ A Python snippet that waits for both egress jobs (using your existing helpers), downloads the two files from GCS, runs FFmpeg (subprocess) to create a mixed file, and uploads it back to GCS.
◦ Or a small serverless job (Cloud Run) that listens for two egress_ended webhooks, then triggers merging.
Which deliverable would you like next?
• A ready-to-drop-in Python worker that: listens for both egress_ended events, downloads files from GCS, runs FFmpeg merge (mono or stereo), uploads mixed file, cleans up.
• Or a minimal FFmpeg-only example tailored to your formats (if you’ll run merging manually or on an existing worker).
I can produce the full Python worker example (with subprocess ffmpeg invocation and GCS upload) if you want — say which merge mode (mono mix or stereo L/R) and I’ll generate it.broad-teacher-94403
02/18/2026, 6:35 AMegress_ended webhook to know exactly when each file is uploaded.tall-airline-16756
02/18/2026, 6:36 AMbroad-teacher-94403
02/18/2026, 6:37 AMbroad-teacher-94403
02/18/2026, 6:39 AM