wooden-king-32027
02/17/2026, 10:05 AMawait self._job_ctx.api.sip.transfer_sip_participant(
api.TransferSIPParticipantRequest(
room_name=self._job_ctx.room.name,
participant_identity=sip_participant.identity,
transfer_to=support_number,
play_dialtone=True
)
)
Transfer works successfully (outbound trunk configured, call reaches agent phone).
✅ Problem: After transfer, the call is now between caller ↔️ agent (PSTN) and no longer inside LiveKit room.
Question:
Is there any way to still get transcripts / call recording between the caller and the live agent after the SIP transfer?lively-winter-88668
02/17/2026, 11:48 AM