*Hi Team,*
@better-house-11852 @able-flag-12349 @alert-easter-19258
We are facing
connection quality drops during international sessions (India ↔️ overseas) for some calls, even though the user was on stable Wi-Fi.
The
connection quality fluctuated below 2, causing frequent resolution changes between (
180×320 / 360×640 / 720×1280) and
lag/buffering.
Could you please check if this could be related to
international routing or bandwidth estimation to the India region?
please help us how can we solve this issue.
We have a
large overseas user base, and
call drops are impacting revenue, so
please help us resolving this issue would be greatly appreciated.
We can share
console logs and screenshots if needed.
Thanks.
https://cloud.livekit.io/projects/p_yd5wy5tlrza/sessions/RM_hdfpW7UxqvJQ/participants[…]WygnYSExMn5iISgnYyEndGltZXN0YW1wJ35kISdERVNDJ35lISgpKSldXw==
cc: @early-petabyte-40211 @stale-hydrogen-54165