Hello everyone,
I'm still experiencing the issue where inbound SIP calls from Telnyx reach LiveKit successfully, but no rooms or sessions are being created.
Current status after verification:
SIP Trunk "Tabatha Telnyx" (ST_oqDQYFLtzZdc) exists and is configured with number
+3352533XXXX
• Dispatch Rule "Tabatha rule" (SDR_zCDx7YoiYRmf) exists and is active with pattern call-<caller>_<random>_
• Agent "Tabatha" is connected and showing as ready (Worker ID: AW_nN43uhP5djF9)
• SIP INVITE reaches LiveKit endpoint (confirmed in Telnyx logs)
• Transport protocol: TCP (as recommended by LiveKit)
• Port: 5062
Problem details:
• SIP INVITE successfully reaches 19irfjol0s0.sip.livekit.cloud:5062
• Worker shows activity (capacity changes) but no entrypoint() execution
• No rooms are created in LiveKit Cloud
• No sessions are started
• Call does not appear in LiveKit Cloud interface
SIP INVITE details:
Call-ID: 9f051932-ac05-47d2-aef9-305d367e70c3
From: +
3360734XXXX@sip.telnyx.eu
To: +33525331474@19irfjol0s0.sip.livekit.cloud:5062
Transport: TCP
Note: P-Asserted-Identity shows "TN-Validation-Failed" (Telnyx validation issue)
What I've verified via CLI:
Trunk exists: lk sip inbound list shows ST_oqDQYFLtzZdc with number
+3352533XXXX
• Dispatch rule exists: lk sip dispatch list shows SDR_zCDx7YoiYRmf with pattern call-<caller>_<random>_
• Agent is registered and ready
Request:
Could you please check in your server-side logs why the INVITE with Call-ID 9f051932-ac05-47d2-aef9-305d367e70c3 is not creating a room? Since the call reaches LiveKit but no room is created, there might be an issue with the dispatch rule matching or room creation process.
I don't have access to detailed trunk configuration (transport protocol, port settings) in the web interface or CLI - the JSON only shows basic information (ID, name, numbers, krispEnabled). Could you verify the trunk configuration on your side?
Thank you for your assistance.