hi

Thanks for reaching out, Arun. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.

can i have inbound and ousbuton call for same agent

Yes — a single agent can handle both inbound and outbound calls. • Use dispatch rules to route incoming (SIP) calls to the agent for inbound handling. • For outbound calls, dispatch the agent with job metadata that includes the phone number to dial. • In your agent code, check the job metadata (for example a

phone_number

field). If present, initiate an outbound call; if absent, treat it as an inbound call. If you want, tell me which SDK/language and how you currently dispatch jobs and I can give a short example for your setup. Sources: Agents telephony integration | LiveKit docs

in same number?

Yes — you can use the same phone number for both inbound and outbound calls with the same agent. • Inbound: calls to your number are routed to the agent via a dispatch rule. • Outbound: the agent places calls using the same SIP trunk or LiveKit Phone Number as the caller ID. • Implementation: have your agent check job metadata (e.g., a

phone_number

field). If present, initiate an outbound call; if absent, treat it as inbound. Do you want a short code example for a specific SDK/language or instructions for configuring your SIP trunk/dispatch rule? Sources: https://blog.livekit.io/introducing-livekit-phone-numbers-zero-to-ringing-in-60-seconds/#/portal/signup| | Agents telephony integration | LiveKit docs