In some scenarios our agent is disconnected due to...
# ask-ai
b
In some scenarios our agent is disconnected due to a timeout and then reconnected but our current implementation does not support reconnections (she starts the conversation from the beginning). Can we disable the reconnections?
t
Thanks for reaching out, Tarek-Asis. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Thanks — I’m responding to your question about disabling reconnections so agents don't restart conversations after a timeout. Yes — you can prevent automatic reconnections by handling the Room disconnect event and explicitly ending the session instead of permitting the SDK’s reconnect behavior. A straightforward approach: 1. Listen for the disconnect event on the
Room
(or your agent job lifecycle). 2. If the disconnect reason is a timeout or similar, call
room.disconnect()
(or end the job) and do not trigger any reconnection logic. 3. Ensure you don’t have any client-side auto-reconnect code running (remove/disable exponential-backoff reconnect handlers). If you’d like, tell me: • which SDK/language you’re using (JS/TS, iOS, Android, or server SDK), and • whether you use
JobContext.connect()
or a plain
Room
— I’ll provide a short code example tailored to your setup. Sources: Connecting to LiveKit | LiveKit docs | Job lifecycle | LiveKit docs