dazzling-truck-32153
12/19/2025, 12:46 AMtall-airline-16756
12/19/2025, 12:46 AMtall-airline-16756
12/19/2025, 12:46 AMdrain_timeout)? If so, what value?
4. Can you share a short log snippet around the shutdown (30–60s before the error + the error line)?
5. What code do you use to end sessions/rooms? e.g., do you call session.shutdown(drain=True) or session.aclose()? If using server API, do you delete the room after shutdown?
Quick guidance while you gather those:
• Ensure you shut down sessions with draining enabled: use session.shutdown(drain=True) so queued TTS finishes before disconnect.
• If hosted on Kubernetes or similar, confirm probes and controller grace periods allow the agent to finish draining; a premature SIGTERM from the orchestrator will force the kill.
• After session shutdown, explicitly delete the LiveKit room so the call fully ends (Twilio SIP otherwise may stay connected).
Send the items above (especially host type and shutdown code/logs) and I’ll give exact next steps.
Sources: Agent server options | LiveKit docs | Job lifecycle | LiveKit docs | Inbound calls with Twilio Voice | LiveKit docs | Call forwarding | LiveKit docs | Builds and Dockerfiles | LiveKit Docstall-airline-16756
12/19/2025, 12:50 AMawait self.session.say("Please hold, while I transfer you.") then immediately call self.session.shutdown() (no await, no drain). That can cause the agent to be terminated before TTS finishes.
◦ Use await self.session.shutdown(drain=True) so the session drains queued speech before closing.
• You schedule the long transfer_caller work with asyncio.create_task(...) after calling shutdown. If the process exits or is signaled during shutdown, that background task may be killed before it completes. Start background work before initiating shutdown, or ensure the host lets the process finish draining and background tasks.
• You call self.session.shutdown() (synchronous call) instead of awaiting it. Always await shutdown so you can guarantee it completes:
◦ await self.session.shutdown(drain=True)
• After moving the participant, the call still may remain until the LiveKit room is deleted. Ensure you explicitly delete the room (server API deleteRoom) after session shutdown to end the Twilio SIP call cleanly.
Concrete minimal code changes to try 1) Move transfer task creation before shutdown and await draining shutdown:
# Start transfer in background first
asyncio.create_task(transfer_caller(...))
# Then shut down, waiting for speech/queues to finish
await self.session.shutdown(drain=True)
2) Or, if you prefer to finish speaking first and then run transfer:
await self.session.say("Please hold, while I transfer you.")
await asyncio.sleep(0.2) # small buffer if needed
# run transfer synchronously or awaited so it completes before process exit
await transfer_caller(...)
await self.session.shutdown(drain=True)
Hosting/orchestration checks (important)
• If you run under Kubernetes or another orchestrator, ensure pod termination grace period and liveness/readiness probes allow the agent enough time to drain. A SIGTERM from the orchestrator with a short grace period will cause the log you see.
• If you see restarts around the same time, that likely explains forced kills.
What I need from you to continue
1. How are you hosting this agent? (LiveKit Cloud, Docker, Kubernetes, etc.)
2. Do you want the transfer to run fully in background (fire-and-forget) or to complete before agent exits?
3. Any logs showing the SIGTERM / orchestrator events around the kill message.
If you tell me hosting type and whether transfer must finish before exit or can be backgrounded, I’ll give a precise code pattern and orchestration settings to prevent the mid-speech kill.dazzling-truck-32153
12/19/2025, 12:52 AMtall-airline-16756
12/19/2025, 12:53 AMprocess did not exit in time, killing process. I’ll explain why that happens and give clear, actionable fixes.
Why it appears to stop with “no real error”
• That log is emitted when the agent process receives a termination signal (SIGTERM) and does not exit within the allowed shutdown/drain window. The host then forcefully kills it — so the runtime reason is a timed forced kill, not an exception inside your code, which is why you don’t see a richer error trace.
• Common triggers on LiveKit Cloud: a lifecycle event (deploy, scale, restart), health‑probe failures, or an orchestrator enforcing a short termination grace period. When the process is killed while TTS is queued, you get dead air and the call stays open unless the room is explicitly deleted.
• Your code calls self.session.shutdown() without awaiting and schedules long background work after that. That pattern increases the chance the process is terminated before speech finishes or transfer logic completes.
Immediate code changes to prevent abrupt kill
• Drain on shutdown and await it:
◦ Replace self.session.shutdown() with await self.session.shutdown(drain=True) so queued speech finishes.
• Start/await transfer work in a predictable order:
◦ Option A (background transfer, then shutdown): create the transfer task first, then await shutdown so the process stays alive long enough.
asyncio.create_task(transfer_caller(...))
await self.session.shutdown(drain=True)
• Option B (complete transfer before shutdown): await transfer_caller(...) (or at least wait for the key steps) and then shutdown with drain.
• Don’t call shutdown synchronously; always await it to ensure the runtime completes the drain logic.
Room and call cleanup (necessary for Twilio SIP)
• After moving the participant and finishing the session, explicitly delete the LiveKit room via the server API (deleteRoom) so Twilio SIP call ends cleanly. Otherwise Twilio may keep the call open.
Orchestration/hosting checks to verify
• On LiveKit Cloud, confirm whether a deployment/auto‑restart or scaling event coincides with the kills.
• If you see regular restarts or health probe failures, share logs around the pod/process termination (30–60s before the kill). Those will show whether a SIGTERM came from the platform.
• If termination is caused by a short platform grace period, awaiting shutdown(drain=True) plus keeping important transfer work started before calling shutdown will usually avoid kills.
Logging/diagnostics to gather next
• Add these logs to capture the shutdown flow:
◦ Log immediately before and after await self.session.say(...)
◦ Log when you create the transfer task, when it starts, and when it completes
◦ Log immediately before await self.session.shutdown(drain=True) and on return
• Share the log snippet that contains:
◦ the process did not exit in time, killing process line
◦ 30–60s before that (to see SIGTERM and any lifecycle events)
If you want, I can:
• Provide the exact minimal revised snippet for your handler to guarantee draining and safe transfer ordering.
• Review the logs you collect and point to the precise cause.
Which would you prefer — a quick code snippet first, or help collecting the logs to pinpoint whether LiveKit Cloud sent the termination?dazzling-truck-32153
12/19/2025, 1:02 AMtall-airline-16756
12/19/2025, 1:03 AMawait session.shutdown(drain=True)
1. Ensure speech finishes before shutdown:
handle = session.say("Please hold while I transfer you.")
await handle.wait_for_playout()
await session.shutdown(drain=True)
1. Don’t return from your entrypoint or let the process exit while transfers/speech are pending. Either:
• Start background work before initiating shutdown:
asyncio.create_task(transfer_caller(...))
await session.shutdown(drain=True)
or
• Await the transfer to finish, then shutdown:
await transfer_caller(...)
await session.shutdown(drain=True)
1. Avoid session.aclose() or calling session.shutdown() without awaiting — those exit immediately.
Call cleanup (Twilio SIP)
• After finishing the session, explicitly delete the room via the server API to ensure Twilio call ends:
await api_client.room.delete_room(api.DeleteRoomRequest(room=ctx.job.room.name))
Orchestration / LiveKit Cloud checks
• Confirm whether a deployment/scale event or health probe coincides with the kill.
• If LiveKit Cloud triggers termination, ensure your agent completes draining within the platform grace period. Do not let the entrypoint return early.
Logging to help diagnose
• Add logs immediately before/after say(), when transfer task starts/completes, and before/after await session.shutdown(drain=True).
• Share 30–60s of logs before the "process exiting" line if you want me to inspect for SIGTERM or platform events.
If you want, tell me:
• Do you want the transfer to finish before process exit or run fully in background?
• I’ll provide the minimal handler snippet matching your preferred flow and show where to add logs. Sources: Job lifecycle | LiveKit docs | Agent speech and audio | LiveKit docs | Events and error handling | LiveKit docsdazzling-truck-32153
12/19/2025, 1:27 AMtall-airline-16756
12/19/2025, 1:27 AMdazzling-truck-32153
12/19/2025, 1:28 AMtall-airline-16756
12/19/2025, 1:28 AMbackground_audio = BackgroundAudioPlayer()
await background_audio.start(room=ctx.room, agent_session=session)
1. Play a clip or loop ambient audio:
await background_audio.play("/path/to/ambient.mp3") # play one shot
# or configure ambient/loop at construction
1. Ensure you stop and clean up when done:
await background_audio.aclose()
Useful notes
• Use wait_for_playout() / session.shutdown(drain=True) patterns for coordinated shutdown so background audio and TTS finish cleanly.
• Thinking-sounds feature is currently only available in Python.
• Example: see the Background Audio Python recipe in the Agents repo for a complete pattern.
If you want, tell me whether you need:
• continuous looped ambient audio, or
• short thinking/processing sounds, or
• a streamed music/background feed — and I’ll provide a minimal example tailored to that use case. Sources: Agent speech and audio | LiveKit docs | OpenAI and LiveKit partner to turn Advanced Voice into an API