ERROR:livekit.agents:process did not exit in time,...
# ask-ai
d
ERRORlivekit.agentsprocess did not exit in time, killing process I keep getting this error, cutting of my agent mid speech, leaving dead air doesnt hang up line im using twlio sip
t
Thanks for reaching out, Billy. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Thanks — I’m sorry you’re seeing the agent get killed mid-speech. I’m responding about the log "process did not exit in time, killing process" and its impact with Twilio SIP (agent cut off, dead air, call not hanging up). To diagnose and fix this I need a few details: 1. How are you hosting the agent? (LiveKit Cloud, self‑hosted, Docker, Kubernetes) 2. Does this happen during deployments/scale events or randomly during calls? 3. Do you customize the agent shutdown/drain settings (e.g.,
drain_timeout
)? If so, what value? 4. Can you share a short log snippet around the shutdown (30–60s before the error + the error line)? 5. What code do you use to end sessions/rooms? e.g., do you call
session.shutdown(drain=True)
or
session.aclose()
? If using server API, do you delete the room after shutdown? Quick guidance while you gather those: • Ensure you shut down sessions with draining enabled: use
session.shutdown(drain=True)
so queued TTS finishes before disconnect. • If hosted on Kubernetes or similar, confirm probes and controller grace periods allow the agent to finish draining; a premature SIGTERM from the orchestrator will force the kill. • After session shutdown, explicitly delete the LiveKit room so the call fully ends (Twilio SIP otherwise may stay connected). Send the items above (especially host type and shutdown code/logs) and I’ll give exact next steps. Sources: Agent server options | LiveKit docs | Job lifecycle | LiveKit docs | Inbound calls with Twilio Voice | LiveKit docs | Call forwarding | LiveKit docs | Builds and Dockerfiles | LiveKit Docs
Thanks — I looked at your transfer code and the error. You're describing the agent being killed mid‑speech; I’m responding about how your shutdown flow and background transfer task can cause that and what to change. Quick observations and recommended changes • You call
await self.session.say("Please hold, while I transfer you.")
then immediately call
self.session.shutdown()
(no await, no drain). That can cause the agent to be terminated before TTS finishes. ◦ Use
await self.session.shutdown(drain=True)
so the session drains queued speech before closing. • You schedule the long
transfer_caller
work with
asyncio.create_task(...)
after calling shutdown. If the process exits or is signaled during shutdown, that background task may be killed before it completes. Start background work before initiating shutdown, or ensure the host lets the process finish draining and background tasks. • You call
self.session.shutdown()
(synchronous call) instead of awaiting it. Always await shutdown so you can guarantee it completes: ◦ await self.session.shutdown(drain=True) • After moving the participant, the call still may remain until the LiveKit room is deleted. Ensure you explicitly delete the room (server API
deleteRoom
) after session shutdown to end the Twilio SIP call cleanly. Concrete minimal code changes to try 1) Move transfer task creation before shutdown and await draining shutdown:
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# Start transfer in background first
asyncio.create_task(transfer_caller(...))

# Then shut down, waiting for speech/queues to finish
await self.session.shutdown(drain=True)
2) Or, if you prefer to finish speaking first and then run transfer:
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await self.session.say("Please hold, while I transfer you.")
await asyncio.sleep(0.2)  # small buffer if needed
# run transfer synchronously or awaited so it completes before process exit
await transfer_caller(...)
await self.session.shutdown(drain=True)
Hosting/orchestration checks (important) • If you run under Kubernetes or another orchestrator, ensure pod termination grace period and liveness/readiness probes allow the agent enough time to drain. A SIGTERM from the orchestrator with a short grace period will cause the log you see. • If you see restarts around the same time, that likely explains forced kills. What I need from you to continue 1. How are you hosting this agent? (LiveKit Cloud, Docker, Kubernetes, etc.) 2. Do you want the transfer to run fully in background (fire-and-forget) or to complete before agent exits? 3. Any logs showing the SIGTERM / orchestrator events around the kill message. If you tell me hosting type and whether transfer must finish before exit or can be backgrounded, I’ll give a precise code pattern and orchestration settings to prevent the mid-speech kill.
d
live kit cloud... but why does it just stop with no real error indicating whats the cause
t
Thanks — I hear your frustration. You’re on LiveKit Cloud and the agent is being killed mid‑speech with only the log line
process did not exit in time, killing process
. I’ll explain why that happens and give clear, actionable fixes. Why it appears to stop with “no real error” • That log is emitted when the agent process receives a termination signal (SIGTERM) and does not exit within the allowed shutdown/drain window. The host then forcefully kills it — so the runtime reason is a timed forced kill, not an exception inside your code, which is why you don’t see a richer error trace. • Common triggers on LiveKit Cloud: a lifecycle event (deploy, scale, restart), health‑probe failures, or an orchestrator enforcing a short termination grace period. When the process is killed while TTS is queued, you get dead air and the call stays open unless the room is explicitly deleted. • Your code calls
self.session.shutdown()
without awaiting and schedules long background work after that. That pattern increases the chance the process is terminated before speech finishes or transfer logic completes. Immediate code changes to prevent abrupt kill • Drain on shutdown and await it: ◦ Replace
self.session.shutdown()
with
await self.session.shutdown(drain=True)
so queued speech finishes. • Start/await transfer work in a predictable order: ◦ Option A (background transfer, then shutdown): create the transfer task first, then await shutdown so the process stays alive long enough.
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asyncio.create_task(transfer_caller(...))
    await self.session.shutdown(drain=True)
• Option B (complete transfer before shutdown): await
transfer_caller(...)
(or at least wait for the key steps) and then shutdown with drain. • Don’t call shutdown synchronously; always
await
it to ensure the runtime completes the drain logic. Room and call cleanup (necessary for Twilio SIP) • After moving the participant and finishing the session, explicitly delete the LiveKit room via the server API (
deleteRoom
) so Twilio SIP call ends cleanly. Otherwise Twilio may keep the call open. Orchestration/hosting checks to verify • On LiveKit Cloud, confirm whether a deployment/auto‑restart or scaling event coincides with the kills. • If you see regular restarts or health probe failures, share logs around the pod/process termination (30–60s before the kill). Those will show whether a SIGTERM came from the platform. • If termination is caused by a short platform grace period, awaiting
shutdown(drain=True)
plus keeping important transfer work started before calling shutdown will usually avoid kills. Logging/diagnostics to gather next • Add these logs to capture the shutdown flow: ◦ Log immediately before and after
await self.session.say(...)
◦ Log when you create the transfer task, when it starts, and when it completes ◦ Log immediately before
await self.session.shutdown(drain=True)
and on return • Share the log snippet that contains: ◦ the
process did not exit in time, killing process
line ◦ 30–60s before that (to see SIGTERM and any lifecycle events) If you want, I can: • Provide the exact minimal revised snippet for your handler to guarantee draining and safe transfer ordering. • Review the logs you collect and point to the precise cause. Which would you prefer — a quick code snippet first, or help collecting the logs to pinpoint whether LiveKit Cloud sent the termination?
d
{"level": "INFO", "name": "livekit.agents", "message": "process exiting", "reason": "", "pid": 157, "job_id": "AJ_Hue2XmLnPTfT", "room_id": "RM_Du7cTTunKkEE", "timestamp": "2025-12-19T010204.511811+00:00"} how do i force it to stop this process exitiing
t
Thanks — I see the log line "process exiting" for job AJ_Hue2XmLnPTfT in room RM_Du7cTTunKkEE. You asked how to force the process to stop exiting (prevent abrupt termination mid‑speech). Below are concise, actionable steps to keep the agent from being killed and ensure clean call teardown. What’s happening • The platform sent a shutdown (SIGTERM) and the process is exiting while speech or background work is still pending. LiveKit Cloud will force‑kill after the drain window if the agent doesn’t finish draining, so you only see "process exiting" and then a timed kill. Immediate fixes (code changes) 1. Always drain on shutdown and await it:
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await session.shutdown(drain=True)
1. Ensure speech finishes before shutdown:
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handle = session.say("Please hold while I transfer you.")
await handle.wait_for_playout()
await session.shutdown(drain=True)
1. Don’t return from your entrypoint or let the process exit while transfers/speech are pending. Either: • Start background work before initiating shutdown:
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asyncio.create_task(transfer_caller(...))
await session.shutdown(drain=True)
or • Await the transfer to finish, then shutdown:
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await transfer_caller(...)
await session.shutdown(drain=True)
1. Avoid
session.aclose()
or calling
session.shutdown()
without awaiting — those exit immediately. Call cleanup (Twilio SIP) • After finishing the session, explicitly delete the room via the server API to ensure Twilio call ends:
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await api_client.room.delete_room(api.DeleteRoomRequest(room=ctx.job.room.name))
Orchestration / LiveKit Cloud checks • Confirm whether a deployment/scale event or health probe coincides with the kill. • If LiveKit Cloud triggers termination, ensure your agent completes draining within the platform grace period. Do not let the entrypoint return early. Logging to help diagnose • Add logs immediately before/after
say()
, when transfer task starts/completes, and before/after
await session.shutdown(drain=True)
. • Share 30–60s of logs before the "process exiting" line if you want me to inspect for SIGTERM or platform events. If you want, tell me: • Do you want the transfer to finish before process exit or run fully in background? • I’ll provide the minimal handler snippet matching your preferred flow and show where to add logs. Sources: Job lifecycle | LiveKit docs | Agent speech and audio | LiveKit docs | Events and error handling | LiveKit docs
d
figured it out... mmight be a bug in the code tho
t
Nice — glad you got it working. Would you like to share the bug details or the code change you made? I can review it quickly and suggest fixes or confirm it's a bug.
d
sure, can livekit live stream a background audio?
t
Yes — LiveKit can stream background audio during a session. What it can do • Publish a separate ambient/audio track (looped or one‑off) concurrently with agent speech. • Play "thinking" or ambient sounds while the agent processes, and play on‑demand clips. • Support common audio formats (MP3, WAV, AAC, FLAC, OGG, Opus, WebM, MP4) via FFmpeg or optimized decoding. • Deliver low‑latency audio to connected clients through LiveKit’s WebRTC stack. How to use it (Python) 1. Create and start the player after you join the room:
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background_audio = BackgroundAudioPlayer()
await background_audio.start(room=ctx.room, agent_session=session)
1. Play a clip or loop ambient audio:
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await background_audio.play("/path/to/ambient.mp3")   # play one shot
# or configure ambient/loop at construction
1. Ensure you stop and clean up when done:
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await background_audio.aclose()
Useful notes • Use
wait_for_playout()
/
session.shutdown(drain=True)
patterns for coordinated shutdown so background audio and TTS finish cleanly. • Thinking-sounds feature is currently only available in Python. • Example: see the Background Audio Python recipe in the Agents repo for a complete pattern. If you want, tell me whether you need: • continuous looped ambient audio, or • short thinking/processing sounds, or • a streamed music/background feed — and I’ll provide a minimal example tailored to that use case. Sources: Agent speech and audio | LiveKit docs | OpenAI and LiveKit partner to turn Advanced Voice into an API