can you tell why the first one has no agent and no egress ? is it on livekit issue or some code issue ?

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in the dashboard in session tab, for a session, it is showing no egress, and no agent, is it code issue or livekit issue ?

You're asking why one session shows no Agents and no Egress in the Sessions dashboard — whether that's a LiveKit platform problem or a code/configuration issue. Quick answer: this usually means Agents and Egress were never started or enabled for that session. It’s most commonly a configuration/code issue, but it can also be caused by project-level platform settings (Egress disabled) or the Egress service not running. What to check next (quick steps): 1. In your code that creates/starts the session, confirm you explicitly enable recording/egress and agents (for agent sessions use the

record=True

/ relevant agent-start parameter or your egress start API/CLI call). 2. Check Analytics/Session data: see the session’s

egress

value (0 = never started, 1 = active, 2 = ended). 3. Verify project/platform settings: ensure Egress is enabled for the project and the Egress service is running (self-host or cloud setting). 4. If this session had only 1 participant, confirm your agent/egress startup logic doesn’t depend on participant count or other runtime conditions. 5. Check agent observability hooks/logs (transcripts/traces) to confirm the agent was invoked and recording was requested. If you want, share: • The Room/Session ID shown in the dashboard row, • The code snippet where you start the session/egress or enable agents, • The session

egress

value from the Analytics API (if available). I can then point to the exact field to inspect or spot missing code calls. Would you like to share those details? Sources: Self-hosting the Egress Service | LiveKit docs | Rooms, participants, and tracks | LiveKit docs | Analytics API | LiveKit docs | Streamline Troubleshooting with Agent Observability | Observability data hooks | LiveKit docs