how to raise request to pin the region to india?
# ask-ai
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how to raise request to pin the region to india?
t
Thanks for reaching out, Shivansh. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
You're asking how to raise a request to pin your LiveKit region to India — here’s how to do that. 1. Sign in to your LiveKit Cloud account at https://cloud.livekit.io/. 2. Open the Support menu and submit a request asking to enable region pinning for your project. Specify you want the region set to
india
. 3. Include your project ID (and any relevant project details) in the request so we can apply the change to the correct project. 4. Note: region pinning is available for customers on the Scale plan or higher. After approval you'll need to update SIP settings if applicable: • Inbound SIP: use
{sip_subdomain}.india.sip.livekit.cloud
where
{sip_subdomain}
is your project ID without the
p_
prefix. • Outbound SIP: set
destination_country
to
in
when creating an outbound trunk. Would you like help drafting the exact Support message or confirming your project ID to include? Sources: Region pinning | LiveKit docs | SIP cloud and region pinning | LiveKit docs