this is my sip trunk look like { "sipTrunkId": ...
# telephony
b
this is my sip trunk look like { "sipTrunkId": "ST_vpjhPt9BejKL", "name": "AI_Voice_Agent", "allowedAddresses": [ "103.197.46.74" ] } and this is my dispatch rule look like { "sipDispatchRuleId": "SDR_c4XncspDSasT", "rule": { "dispatchRuleIndividual": { "roomPrefix": "sip-" } }, "trunkIds": [ "ST_vpjhPt9BejKL" ], "name": "AI_Voice_Agent", "roomConfig": {} }
r
What issue are you having? Do you have a PCAP of the issue?
b
basically the scenario is my IVR team is forwading the call to my livekit sip address call is getting rejected i have set the room prefix as a sip but still not able to connect it. ivr is forwarding the call through asterik . i am taking these calls as a inbound call. when i dial the extension through softphone it says rejected or declined
r
You have a PCAP?
b
no
r
Best if the IVR team can record a PCAP and share it so we can see why the call is getting rejected. You have a call id?