STT Transcriptions Stop Mid-Call (LiveKit Inference + Deepgram)
Hi all,
We're experiencing an issue where STT transcriptions stop arriving
mid-call, even though audio continues to flow (confirmed via call
recordings).
Issue:
- Calls work normally for 2-5 minutes (multiple successful turns)
- After agent finishes speaking, STT stops producing transcriptions
- No interim transcripts, no final transcripts - complete silence from
STT
- Audio IS being recorded (waveform shows user speaking)
- User can be heard saying "Are you still there?" in recordings, but
agent never received transcription
Setup:
- LiveKit Agents with LiveKit Inference
- STT: Deepgram nova-2
- Turn detection: VAD or STT
Affected Rooms (today, Dec 11):
- call_freeswitch_uz_g8258LGcuwYm (~11:05 UTC)
- call_freeswitch_uz_quDmMibWS2t3 (~11:58 UTC)
- call_freeswitch_uz_HeT4mCTLUbRC (~12:15 UTC)
Pattern:
1. Agent speaks response
2. User responds (audio visible in recording)
3. Zero transcription events received
This suggests the audio pipeline to STT breaks after agent speech, while
the recording pipeline continues working. Any ideas what could cause
this?