:wave: Hello, team! I have a problem and need help...
# telephony
c
👋 Hello, team! I have a problem and need help, please. I'm making calling AI Agent using live kit and gemini and sip interface like micro sip and zoiper when i call the ai using micro sip and zoiper it doesnot reply to me however the ogs is saying the ai is responding back • Project:
Mynewproject
• Room:
phone-room-test
• Sample Call ID:
SCL_raWYZKrvPkJB
• Note: ◦ “Our Python agent using LiveKit Agents + Gemini works in sandbox (browser client hears AI).” ◦ “With Telephony → SIP trunk → MicroSIP (PCMU/8000), the agent logs show continuous Gemini audio output into a published track, but the SIP caller hears silence.” ◦ “MicroSIP audio devices are correct; codecs limited to G.711; Windows audio output OK.” any help pls i need to contact with support
r
This sounds like it is likely a firewall issue to the SIP provider.
r
+1 @refined-appointment-81829. Out of the offered audio codecs (0 - PCMU, 3 - GSM, 8 - PCMA, and 110 speex), our system selected PCMU. After a receiving an ACK media stated flowing out of our side, but not a single packet was received from the remote end. If this is the only source of audio the AI agent hears, I doubt there would be input there as well. Does indeed look like a firewall problem.
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