Hello :slightly_smiling_face: ! I compared three ...
# inference
g
Hello 🙂 ! I compared three audio recordings: 1. Recording from my phone. 2. Recording from Livekit. 3. Recording from AWS. There's a 1.5-second difference between the actual recording and the AWS/Livekit recording. Is this normal? Or is there a problem on our end? We added background breathing audio, but normally that doesn't change the latency because the AI ​​voice is overlaid. The only thing that's synchronized between the three is my voice. Thanks in advance for your feedback !
r
it looks like the lag is longer on the telephone recording. the telephone network can introduce latency. I've seen this before with other users. the latency measurements we provide are up to the carrier handoff. Beyond this point, the latency is introduced by downstream carriers. you could try using a different carrier.
g
Okay, thanks for your feedback! Which operator do you recommend in Europe? We switched from Twilio to Telnyx, but there's not really any difference, even with their servers in Germany.