Hi team, I'm trying to set up an agentic outbound ...
# telephony
b
Hi team, I'm trying to set up an agentic outbound calling solution using LiveKit and Exotel (for PSTN connection). I lack documentation for this specific integration and am stuck on the SIP setup. ❓ Key Questions: 1. Exotel SIP Configuration: How do I configure Exotel's SIP trunking to correctly send/receive calls to my LiveKit server? 2. Call Flow: What is the correct sequence for a LiveKit agent to successfully dial out using Exotel? Has anyone successfully connected LiveKit to Exotel or a similar SIP-based PSTN gateway? Any high-level steps or pointers would be immensely helpful!
l
No personal experience, but this thread looks extremely relevant: https://livekit-users.slack.com/archives/C07FRP66XGE/p1759865407397159, seems you need to also contact Exotel support.
b
thank you!