Livekit support team email id
# ask-ai
r
Livekit support team email id
t
Thanks for reaching out, Ninad. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
We're here to help you at LiveKit, and we've got a few email addresses to make sure your questions reach the right place: • If you need general support, feel free to reach out at support@livekit.io • For anything related to privacy, you can contact us at privacy@livekit.io • And if you have general inquiries or just want to say hello, drop us a line at hello@livekit.io If there's a particular issue or request on your mind, please let me know—I’d be happy to guide you to the best place to get the support you need. Sources: LiveKit | LiveKit Pricing | LiveKit | LiveKit
r
Dear LiveKit Team, I hope you're doing well. We are currently in the process of integrating your AI voice bot solution, and for this purpose, we need the FQDN (Fully Qualified Domain Name) and Port on which the bot is hosted. Kindly note that we require the actual FQDN and Port and not the WebSocket link, as this is essential for our system configuration and whitelisting process. If needed, we’d be happy to connect you with our technical team to ensure a smooth integration. Looking forward to your response.
t
Thanks for reaching out! Could you please let me know if you're referring to a specific LiveKit service or deployment? For example, are you using a self-hosted LiveKit server, or are you working with a managed service? This info will really help me guide you to the right FQDN and port details. Looking forward to helping you out!
r
I am using Livekit cloud
t
For LiveKit Cloud, here are the important FQDNs and ports you'll want to use: • Signal Connections: Please use
*.livekit.cloud
with TCP port 443. • TURN Server Connections: You'll want to use
*.turn.livekit.cloud
with TCP port 443 or UDP port 3478. If you have any questions or need help with specific configurations, just let me know—I’m here to help! Sources: Configuring firewalls | LiveKit Docs | client/web/.env.example | agent/.env.example | complex-agents/shopify-voice-shopper/shopify-voice-frontend/.env.example