I’ve built a voice agent using LiveKit with Python...
# ask-ai
b
I’ve built a voice agent using LiveKit with Python, AWS RDS (database), and AWS Lambda (FastAPI). How can I deploy it on LiveKit Cloud so that only the voice functionality runs there?
t
Thanks for reaching out, Samuel. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
I'm here to help you deploy your voice agent on LiveKit Cloud, focusing just on the voice features. Let's walk through the steps together: 1. Set Up Requirements: First, make sure you have a LiveKit Cloud account, your API keys handy, and the LiveKit CLI installed. You'll also want Python >= 3.9 and the necessary AI provider API keys like Deepgram or OpenAI. 2. Initialize Your Project: Next, create a new project directory using the LiveKit Agents framework and install all the packages you'll need for your voice pipeline. 3. Configure Environment Variables: Don’t forget to set up a
.env.local
file with your API keys and LiveKit server details—this will keep everything connected smoothly. 4. Write Your Agent Code: Now, you can implement your voice agent using the LiveKit Agents framework, choosing the STT, LLM, and TTS models that best fit your needs. 5. Deploy to LiveKit Cloud: When you’re ready, authenticate with LiveKit Cloud, head to your project directory, and deploy using the LiveKit CLI. This step will take care of configuration, registration, and deployment of your agent. 6. Monitor and Scale: Finally, keep an eye on your sessions through the LiveKit Cloud dashboard, where you can manage scaling and easily handle updates or rollbacks as needed. If you want more detailed instructions, the LiveKit documentation on deploying voice agents is a great resource. And please, feel free to reach out if you’d like me to guide you through any specific step—I’m here to help! Sources: Deploy and scale agents on LiveKit Cloud | LiveKit | Voice AI quickstart | LiveKit Docs | Deploying to production | LiveKit Docs
b
wont it work on python 3.11?
t
Great news! The LiveKit Agents framework fully supports Python 3.11, so you can confidently move forward with deploying your voice agent using this version. If you run into any hiccups or have questions along the way, please don’t hesitate to reach out—I’m here to help! Sources: livekit-plugins/livekit-plugins-ultravox/pyproject.toml | Agent Deployment & Docker Configuration | livekit/livekit_composite | DeepW...
b
need help on twilio livekit sip webhook integration
t
To integrate Twilio SIP with LiveKit using webhooks, here’s a friendly step-by-step guide to help you along the way: 1. Set Up a Webhook Endpoint: You’ll want to create a server (for example, using Node.js/Express) that listens for Twilio’s webhook requests and dynamically returns TwiML to route calls to your LiveKit SIP endpoint. This is where the magic starts! 2. Configure Twilio: Head over to the Twilio Console, and set your phone number’s "A call comes in" option to "Webhook." Don’t forget to provide your server’s public URL so Twilio knows where to send requests. 3. Create a LiveKit SIP Trunk: Using the LiveKit CLI or SDK, create an inbound SIP trunk with the same credentials you’ll use in your webhook-generated TwiML. This keeps everything connected smoothly. 4. Set Up a Dispatch Rule: Finally, configure a dispatch rule in LiveKit to route calls to individual rooms, making sure calls reach the right place. Using webhooks gives you the flexibility of dynamic call routing and seamless integration with your backend systems. If you’d like, I’m here to help with detailed code examples or to walk you through any specific step—just let me know! Sources: packages/sip--um-actually/.env.example | Integrating with Telephony | LiveKit Docs | Inbound calls with Twilio Voice | LiveKit Docs | Create and configure a Twilio SIP trunk | LiveKit Docs | README.md
b
one input on the LiveKit Cloud Agent Deployment is needed. Once the agent is deployed, without dialing to the number, can i use any web based method for testing? is that allowed in LiveKit Cloud
t
I'd love to help you test your LiveKit Cloud agent easily, without the need to dial a number! A great way to do this is by using the LiveKit Agents Playground. It’s a friendly web-based tool that lets you interact with your agent through audio, video, and text chat right from your browser. 1. Start Your Agent: Simply run your agent in
dev
mode so it’s ready and accessible for testing. 2. Access the Playground: Head over to https://agents-playground.livekit.io, enter your LiveKit server URL and access token, then connect to your agent. 3. Test Interactions: From there, you can try out voice, video, and text interactions with your agent in real-time and see how it responds. If you’d like, you can also self-host the playground to customize it or use programmatic testing frameworks for text-only tests. Please don’t hesitate to reach out if you’d like a hand setting up the playground or generating access tokens—I’m here to help! Sources: Agents Playground | LiveKit Docs | Agents playground | LiveKit Docs | Vision Agent Quickstart | LiveKit Docs | Vision Agent Quickstart | LiveKit Docs | Agents Playground | LiveKit Docs
b
which is best method to interconnect LivekKit & Twilio when hosting the voice agent in Cloud LiveKit.
t
I'm happy to help you find the best way to connect LiveKit and Twilio for your voice agent hosted on LiveKit Cloud. It really depends on what you're looking to achieve: 1. Inbound Calls Only: A great option is to use Twilio Programmable Voice with SIP trunking. You can set up a TwiML Bin or webhook to direct incoming calls to your LiveKit SIP endpoint. This approach is pretty straightforward and works wonderfully if you're mainly handling inbound calls. 2. Bidirectional Communication: If you need both inbound and outbound calls, Twilio Elastic SIP Trunking is the way to go. It offers advanced features like call termination and origination, which are perfect for more complex scenarios. Both options will involve setting up SIP trunks and dispatch rules in LiveKit to make sure calls go to the right rooms. If you'd like, I’m here to guide you through the setup step-by-step—just let me know which approach you'd like to explore! Sources: LiveKit Docs | Integrating with Telephony | LiveKit Docs | Inbound calls with Twilio Voice | LiveKit Docs | Create and configure a Twilio SIP trunk | LiveKit Docs | .env.example
b
One more thing, Twilio + LIveKit Integeration works fine via TwiML BIn App. and the call is through via twilio and a room is getting generated with Room ID & Participants as 1 & Publishers as 1. However, agent is not joining the call at all. Wanna know why & how to solve this. Do yo have any sort of demo git app, which I can refer and make it work.
t
I'm sorry to hear you're having trouble with your LiveKit agent not joining the room during your Twilio integration. This issue often happens due to mismatched room names or configuration settings. Let’s walk through some steps together to help you resolve it: 1. Verify Room Name Consistency: Please double-check that the room name created by the SIP dispatch rule exactly matches what your agent is set to join. For example, if your dispatch rule uses a prefix like
call-
, your agent should be configured to join rooms with that same prefix. 2. Check SIP Trunk and Dispatch Rule: Make sure the SIP trunk and dispatch rule in LiveKit are properly configured and linked to your Twilio phone number. 3. Validate Environment Variables: It’s important to confirm that all necessary credentials (like
LIVEKIT_API_KEY
,
LIVEKIT_API_SECRET
, and
TWILIO_SIP_USERNAME
) are correctly set up in your environment. 4. Enable Debug Logging: Adding debug logging to your agent can be really helpful to track the connection attempts and pinpoint exactly where it might be having trouble joining the room. To make things easier, here are some demo GitHub repositories you might find useful: • livekit-sip-agent-example: This shows a LiveKit agent answering SIP calls from Twilio. • node-agents-examples: Includes a SIP integration demo with automated setup scripts to simplify the process. • agent-demos: Offers various telephony demos, like IVR and SIP assistants, which might give you some extra insights. These examples come with working code and setup scripts that should help guide you through fixing the issue. If you have any questions or need more support, please don’t hesitate to reach out—I’m here to help! Sources: packages/sip--um-actually/README.md | Inbound calls with Twilio Voice | LiveKit Docs | CHANGELOG.md | README.md | Agents telephony integration | LiveKit Docs
b
I've deploed the livekit agent in the cloud. is there way to get the console log of the deployed agent in the CLI
t
Hey there! You can easily check out the console logs of your deployed LiveKit agent in the cloud using the CLI. Just use this command to stream the runtime logs live:
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lk agent logs --log-type=deploy
Or, if you prefer a quicker way, you can use this shorthand:
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lk agent tail
Got multiple agents? No worries! Just specify the agent ID like this:
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lk agent logs --id CA_MyAgentId --log-type deploy
These commands will show you the logs from the latest running instance of your agent. If you have any questions or need a hand with anything else, feel free to reach out—I’m here to help! Sources: Log collection | LiveKit Docs | Agent deployment CLI reference | LiveKit Docs
b
can i also try couple of commands inside the hosted lk cloud agent and see all the API endpoints are working?
t
I understand that you'd like to test API endpoints directly inside a hosted LiveKit Cloud agent. While it's not possible to run commands directly within the hosted agent, you can definitely test API functionality locally during development by using the agent's console mode or by simulating input before deployment. After deployment, you can check the API endpoints by interacting with the agent through its configured interfaces, like SIP calls or the LiveKit Agents Playground. If you'd like, I’m here to help guide you through testing locally or verifying API functionality once you’ve deployed—just let me know! Sources: cmd/lk/agent.go | README.md
b
Ok next question, i've host agent in the cloud. how can i use livekit playground?
t
I'd love to help you get started with the LiveKit Agents Playground using your hosted agent in LiveKit Cloud. Here’s a simple way to do it: 1. Make Sure Your Agent is Up and Running: First, double-check that your agent is deployed and active in LiveKit Cloud. 2. Open the Playground: Head over to the hosted playground at https://agents-playground.livekit.io. 3. Connect to Your LiveKit Room: Just enter your LiveKit server URL along with an access token to connect. If you’re using LiveKit Cloud, you might also be able to connect right through the Cloud authentication interface if it’s enabled. 4. Give Your Agent a Test Run: Once connected, you can interact with your agent using audio, video, or text. The interface is super friendly, supporting live transcription, chat input, and webcam/microphone integration. If you’d like, I’m here to help you generate access tokens or walk you through setting up the playground. Just let me know! Sources: Agents Playground | LiveKit Docs | Voice AI quickstart | LiveKit Docs | Agents playground | LiveKit Docs
b
I tried it up by my hosted agent in the cloud is not getting connected to the playground. give me instructions to get it done right
t
I'm here to help you get your hosted LiveKit Cloud agent connected to the Agents Playground smoothly. Let's walk through a few steps together to resolve this: 1. Start the Agent in Dev Mode: First, please make sure your agent is running in development mode. If you're using Python, you can do this by running:
uv run agent.py dev
2. Verify Environment Variables: It’s important to double-check that your
.env.local
file contains the following: ◦
LIVEKIT_API_KEY
LIVEKIT_API_SECRET
NEXT_PUBLIC_LIVEKIT_URL=wss://<your-cloud-url>
1. Use the Hosted Playground: Head over to https://agents-playground.livekit.io and try manually entering your LiveKit server URL along with a valid access token. 2. Check WebSocket URL: Please ensure your LiveKit URL starts with
wss://
and that it’s correctly pointing to your LiveKit Cloud instance. 3. Monitor Connection Status: The playground will give you real-time feedback on the connection. Keep an eye out for messages like "Waiting for agent video track…" or "No agent video track."—these clues can help us understand what’s happening. If you’re still having trouble after these steps, don’t hesitate to reach out! Let me know if you’re seeing any specific error messages or if you’d like a hand with generating access tokens. I’m here to support you every step of the way. Sources: README.md | README.md | Agents Playground | LiveKit Docs | src/cloud/CloudConnect.tsx | Getting Help | livekit/livekit_composite | DeepWiki
b
where to get the room token?
t
To help you generate a room token for LiveKit, here’s a simple guide you can follow: 1. Using the LiveKit CLI: You can run this command:
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lk token create \
  --api-key <project_key> \
  --api-secret <project_secret> \
  --join \
  --room <room_name> \
  --identity <user_identity> \
  --valid-for 24h
2. Using a Server SDK: It’s best to create a backend endpoint to generate tokens securely. Here’s an example in Python:
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from livekit import api

token = (
    api.AccessToken(LIVEKIT_API_KEY, LIVEKIT_API_SECRET)
    .with_identity("user123")
    .with_grants(api.VideoGrants(room_join=True, room="my-room"))
    .to_jwt()
)
3. Using LiveKit Cloud Sandbox: You can send a POST request to
<https://cloud-api.livekit.io/api/sandbox/connection-details>
with your sandbox ID and room information. Remember, it’s really important to generate tokens on a secure backend server to keep your API secret safe. If you’d like, I’m here to help you with the implementation—just let me know! Sources: TEMPLATE.md | mcp/server.py | Generating tokens | LiveKit Docs | Android quickstart | LiveKit Docs | Android quickstart (Jetpack Compose) | LiveKit Docs
b
i get this now: failed to get logs: Agent is sleeping due to inactivity - create a new session to wake it up and view logs
t
It looks like your LiveKit Cloud agent is currently in a "Sleeping" state because it hasn’t been active for a while. To wake it up and check the logs, you just need to create a new session—this will naturally activate the agent when a user interacts with it, like joining a room or sending a request. Once the agent is awake, you can easily view its logs with this command:
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lk agent logs --log-type=deploy
If you run into any trouble waking up the agent or have any other questions, please don’t hesitate to reach out. I’m here to help! Sources: Agent deployment CLI reference | LiveKit Docs | Log collection | LiveKit Docs | Log collection | LiveKit Docs
b
i deplyed the agent in start mode, so it should be always runnng right?
t
Deploying your agent in
start
mode is a great way to optimize it for production! However, it’s important to know that this doesn’t guarantee the agent will always be running. The availability of your agent actually depends on your LiveKit Cloud plan: • Free Plan: During periods of inactivity, agents might scale down to zero replicas, which can lead to cold starts when new sessions begin. • Paid Plans (Ship, Scale, Enterprise): These plans come with cold start prevention, so your agents stay warm and ready to respond instantly. If having your agent always running is important to you, a paid plan with cold start prevention would be the way to go. I’m here to help if you want to check your current plan or need assistance adjusting your setup—just let me know! Sources: Voice AI quickstart | LiveKit Docs | Voice AI quickstart | LiveKit Docs | livekit-plugins/livekit-plugins-bithuman/livekit/plugins/bithuman/avatar.py | LiveKit Pricing | Deploying to production | LiveKit Docs
b
Ok. all is good. I'm using free plan. Now, i want to test the hosted agent in cloud using LiveKit Playground. Guide me step by steps. Do i need to run in dev mode or console mode and any other settings that comes along with it
t
I'm here to help you test your hosted LiveKit Cloud agent using the LiveKit Playground. Let's walk through the steps together: 1. Make Sure Your Agent is Running: First, start your agent in
dev
mode. If you're using Python, you can do this by running:
uv run agent.py dev
2. Open the Playground: Head over to the hosted playground at https://agents-playground.livekit.io. This is where the magic happens! 3. Create a Room Access Token: You have a few options to generate this token: ◦ Using LiveKit CLI:
lk token create --api-key <your_api_key> --api-secret <your_api_secret> --room-name <room_name> --identity <user_identity> --ttl 1h
With Server SDK (Python):
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from livekit.rtc import AccessToken

token = (
    AccessToken("your-api-key", "your-api-secret")
    .with_identity("user123")
    .with_name("Test Room")
    .with_grants(video=True, audio=True, room_join=True)
    .to_jwt()
)
print(token)
Online Token Generator: You can also use the LiveKit Connection Tester to easily create a token. 1. Connect to the Playground: Once you have your token, enter your LiveKit server URL (for example,
<wss://your-project.livekit.cloud>
) into the playground and paste the token. Then, just click "Connect." 2. Try Out Your Agent: Now you can interact with your agent through audio, video, or text. The playground supports live transcription, chat input, and webcam/microphone integration to make testing smooth and fun. If you run into any issues generating tokens or connecting, please don’t hesitate to reach out—I’m here to help you every step of the way! Sources: Voice AI quickstart | LiveKit Docs | Agents Playground | LiveKit Docs | src/components/PlaygroundConnect.tsx | Agents playground | LiveKit Docs | Vision Agent Quickstart | LiveKit Docs
b
got these error: Using generated participant identity [participant-1fbb13ef5cd9] Using generated room name [room-20250920095218] no permissions were given in this grant, see --help
t
It looks like the error "no permissions were given in this grant" happens because no permissions were included when creating the LiveKit token. To fix this, you’ll want to make sure you add at least one permission in the token grant. For example:
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lk token create \
  --api-key <your_api_key> \
  --api-secret <your_api_secret> \
  --room-name <room_name> \
  --identity <user_identity> \
  --join
The
--join
flag lets the user join a room. You can also include other permissions like
--roomCreate
or
--roomAdmin
depending on what you need. If you have any questions or need a hand with this, just let me know—I’m here to help! Sources: Authentication | LiveKit Docs | LiveKit CLI | livekit/livekit_composite | DeepWiki | cmd/lk/token.go
b
is there a way that i can build an webrtc using LiveKit Playground?
t
I'm glad you're interested in the LiveKit Playground! It's really designed to help you prototype and test interactions with server-side agents built using the LiveKit Agents Framework. It supports WebRTC-based video, audio, and chat components, so it's a great way to explore WebRTC functionality in a safe and controlled environment. If you're thinking about building your own custom WebRTC application, you can definitely use the LiveKit SDKs to create your frontend, while using the Playground for testing and prototyping. Please feel free to reach out if you'd like some friendly guidance on getting started with your custom WebRTC project—I’m here to help! Sources: README.md
b
What is Egress & Ingress? FYI, I have create an inbound voice agent & deployed in LiveKit Cloud, how can i make use of Igress & egress?
t
In LiveKit, Ingress and Egress are wonderful tools designed to help you manage media flow smoothly: • Ingress: This brings external media (like RTMP or WHIP streams) right into your LiveKit room. It’s perfect for including things like webinars or legacy phone calls alongside your voice agent, making everything feel connected. • Egress: This lets you export or record media from a LiveKit room. It’s super handy if you want to record your voice agent sessions or even stream them live to platforms such as YouTube or Twitch. For your inbound voice agent, here’s a friendly guide to get you started: 1. Use Egress: Set up room composite egress to capture the entire session, including all the agent’s interactions. Here’s a simple example in Python:
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from livekit import api

req = api.RoomCompositeEgressRequest(
    room_name="your-room",
    layout="speaker",
    audio_only=True,
    segment_outputs=[
        api.SegmentedFileOutput(
            filename_prefix="session",
            gcp=api.GCPUpload(
                credentials="/path/to/credentials.json",
                bucket="your-bucket"
            )
        )
    ]
)
lkapi = api.LiveKitAPI()
res = await lkapi.egress.start_room_composite_egress(req)
2. Use Ingress: Bring in external media, like RTMP streams, so your agent can process them. You can easily set this up using the
CreateIngress
API or CLI. Both Ingress and Egress are seamlessly supported in LiveKit Cloud. If you’d like, I’m here to help you set up either one for your agent—just let me know! Sources: Rooms, participants, and tracks | LiveKit Docs | README.md | Recording agent sessions | LiveKit Docs | README.md | README.md
b
How do we handle multi-agent workflow in LiveKit. Seamless handoff is needed, no explicit mention of two agents to the user.
t
I'd love to understand better how you see the multi-agent workflow working. For instance: • Are the agents working on different tasks one after the other, or at the same time? • Would you like the handoff to happen based on certain triggers, like user input, time, or when a task is done? • Should both agents stay in the room together, or would you prefer one to step out when the other takes over? Knowing these details will really help me guide you more effectively.
b
one after the other. after collecting certain information like Intro Agent for User Basic info like name, email, location and equipment type. Once the equipment type is collected it needs to silently pass it on to Equipment Manger Agent for detailed collection of equipment details such as make, model, year and so on. same room would be ideal...
t
Let's walk through how you can set up a smooth multi-agent workflow in LiveKit, where one agent gathers basic information and then hands off to another agent in the same room. Here’s a step-by-step guide to help you: 1. Define a Shared Data Structure: Start by using a dataclass to keep the collected information handy and share it between agents.
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from dataclasses import dataclass

@dataclass
class UserData:
    name: Optional[str] = None
    email: Optional[str] = None
2. Create the First Agent: This agent’s role is to collect the basic info and then hand off once everything needed is gathered.
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class CollectInfoAgent(Agent):
    def __init__(self):
        super().__init__(instructions="Ask for the user's name and email.")

    @function_tool()
    async def record_name(self, name: str, context: RunContext[UserData]):
        context.userdata.name = name
        return self._handoff_if_complete(context)

    @function_tool()
    async def record_email(self, email: str, context: RunContext[UserData]):
        context.userdata.email = email
        return self._handoff_if_complete(context)

    def _handoff_if_complete(self, context: RunContext[UserData]):
        if context.userdata.name and context.userdata.email:
            return SpecialistAgent(context.userdata.name, context.userdata.email)
        return None
3. Create the Second Agent: This agent takes over smoothly, using the info collected to assist further.
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class SpecialistAgent(Agent):
    def __init__(self, name: str, email: str):
        super().__init__(instructions=f"Welcome {name}. How can I assist {name} today?")
4. Initialize the Session: Begin your session with the first agent and share the data structure.
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async def entrypoint(ctx: JobContext):
    session = AgentSession(userdata=UserData())
    await session.start(agent=CollectInfoAgent(), room=ctx.room)
This setup helps create a natural, seamless handoff between agents without making it obvious to the user that multiple agents are involved. If you have any questions or want to dive deeper, just let me know—I’m here to help! Sources: README.md | flows/simple_flow.py | Building Multi-Agent Architectures with LiveKit Agents | Workflows | LiveKit Docs
b
and also i need to A to B agent swtiching and B to A as well.. depending on the agent function defined.. guide me how..
t
To help you implement bidirectional agent switching in LiveKit, where agents can smoothly switch back and forth based on your defined functions, here’s a friendly step-by-step guide: 1. Define Shared State: It’s important to have a shared data structure (like
UserData
) to keep everything consistent across agent switches.
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from dataclasses import dataclass

@dataclass
class UserData:
    collected_info: dict = field(default_factory=dict)
2. Create Agents with Reciprocal Tools: You’ll want to define agents using
@function_tool
methods that enable switching between them.
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class AgentA(Agent):
    @function_tool()
    async def switch_to_b(self, context: RunContext[UserData]):
        return AgentB()

class AgentB(Agent):
    @function_tool()
    async def switch_to_a(self, context: RunContext[UserData]):
        return AgentA()
3. Preserve Context: Using the
on_enter()
method in each agent helps manage state updates or share messages when switching.
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class AgentA(Agent):
    async def on_enter(self, context: RunContext[UserData]):
        self.session.say("Switching back to Agent A.")
4. Initialize the Session: Start your session with one agent and pass along the shared state so everything stays connected.
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async def entrypoint(ctx: JobContext):
    session = AgentSession(userdata=UserData())
    await session.start(agent=AgentA(), room=ctx.room)
This approach ensures a smooth experience where agents can switch seamlessly while keeping your shared state and user context intact. If you have any questions or want to dive deeper, I’m here to help! Sources: complex-agents/personal_shopper/personal_shopper.py | agents/src/voice/room_io/room_io.ts | Workflows | LiveKit Docs
b
this error: ERROR livekit.agents - exception occurred while executing tool {"function": "to_equipment_manager_agent", "speech_id": "speech_dc948cc1951f"} Traceback (most recent call last): File "/Users/apple/projects/Farm-Equipment-MarketPlace/venv/lib/python3.11/site-packages/livekit/agents/voice/generation.py", line 516, in _traceable_fnc_tool val = await function_callable() ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/Users/apple/projects/Farm-Equipment-MarketPlace/agent/intro_agent.py", line 416, in to_equipment_manager_agent chat_ctx=context.chat_ctx # This preserves the conversation history ^^^^^^^^^^^^^^^^ AttributeError: 'RunContext' object has no attribute 'chat_ctx'
t
It looks like the error is happening because the
RunContext
object doesn’t have a
chat_ctx
attribute. No worries though! You can fix this by accessing the chat context from the agent or session instead. For example:
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return EquipmentManagerAgent(chat_ctx=self.session.chat_ctx)
This way, the conversation history stays intact during the handoff. If you have any questions or need a hand with this, just let me know—I’m here to help! Sources: Workflows | LiveKit Docs | livekit-agents/livekit/agents/voice/agent.py | Workflows | LiveKit Docs
b
after doin it, got this: 2025-09-26 214154,692 - ERROR livekit.agents - exception occurred while executing tool {"function": "to_equipment_manager_agent", "speech_id": "speech_bafd542f110b"} Traceback (most recent call last): File "/Users/apple/projects/Farm-Equipment-MarketPlace/venv/lib/python3.11/site-packages/livekit/agents/voice/generation.py", line 516, in _traceable_fnc_tool val = await function_callable() ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/Users/apple/projects/Farm-Equipment-MarketPlace/agent/intro_agent.py", line 416, in to_equipment_manager_agent chat_ctx=context.session.chat_ctx # This preserves the conversation history
t
It looks like the error is related to how the chat context is being passed during the agent handoff. To help fix this, try making sure you explicitly pass the chat context from the session when you create the new agent. For example:
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return EquipmentManagerAgent(chat_ctx=self.session.chat_ctx)
Also, you might find it helpful to use the
on_enter()
method in the new agent to update or enhance the chat context if needed. If you'd like, I’m here to walk you through it or provide more examples—just let me know! Sources: Docs::Telephony | livekit-agents/livekit/agents/voice/agent.py | Workflows | LiveKit Docs | Docs::Agents | complex-agents/medical_office_triage/triage.py
b
changed like this: chat_ctx=context.session. - chat_ctx # Preserves full conversation history 276 + chat_ctx=context.session.current_agent. + chat_ctx # Preserves full conversation history will it work?
t
Yes, using
context.session.current_agent.chat_ctx
is a great approach as it properly accesses the chat context from the current agent. This way, you can be confident that the full conversation history is kept intact during the handoff. If you run into any other challenges, please don’t hesitate to reach out—I’m here to help you debug or fine-tune the implementation!
b
From Twiiio call is getting connected to LiveKit Cloud and room is getting generated but agent isn't joining the call what might be the issue?
t
Hi there! If your agent isn’t joining the room when a Twilio call connects to LiveKit Cloud, don’t worry—let’s walk through some common causes and easy fixes together: 1. Mismatched Room Name: Double-check that the room name created by your SIP setup matches exactly what your agent expects. For instance, if the room name is generated dynamically, make sure your agent is set up to join that specific room. 2. Agent Name Configuration: Take a look at the
agent_name
in the agent’s
WorkerOptions
and confirm it aligns perfectly with the
RoomAgentDispatch
in your dispatch rule. 3. Dispatch Rule Setup: It’s important to verify that there’s a dispatch rule in place that routes incoming SIP calls to the correct rooms and prompts the agent to join. 4. Agent Dispatch Configuration: Check that your agent worker is set up to be dispatched to new rooms, whether that’s automatically or through explicit dispatch using
RoomConfiguration
and
AgentDispatchClient
. If you’d like, I’m here to help you double-check these settings or assist with any other troubleshooting steps. Just let me know! Sources: Agents telephony integration | LiveKit Docs | SIP troubleshooting guide | LiveKit Docs | Inbound calls with Twilio Voice | LiveKit Docs | LiveKit Agents | LiveKit Docs | examples/agent-dispatch/index.ts
b
dispatch rule points out to the right agent_name.
t
If the dispatch rule points to the correct
agent_name
but the agent is still not joining the room, let's work through these steps together: 1. Verify Agent Name Consistency: Please double-check that the
agent_name
in the dispatch rule exactly matches the
agent_name
set in the agent’s
WorkerOptions
. Sometimes even small differences can cause hiccups. 2. Check Explicit Dispatch Setup: Make sure the agent worker is set up for explicit dispatch by having the
agent_name
field correctly configured in
WorkerOptions
. 3. Validate Agent Availability: Confirm that the agent worker is running and properly registered with the LiveKit server. If there’s no worker available for the specified
agent_name
, the dispatch won’t go through. 4. Review Logs: Take a look at the server or worker logs for any errors like "not dispatching agent job since no worker is available." This often points to the agent not being registered or running as expected. 5. Debug Dispatch Requests: You can use the
listDispatch
API to check if the dispatch request was created successfully and is currently pending. If you’d like, I’m here to help you verify these settings or go over the logs together—just let me know! Sources: Docs::Agents | Docs::Telephony | Agent dispatch | LiveKit Docs | examples/agent_dispatch.py | pkg/agent/client.go
b
will this works? Remove the name parameter from req.accept() - let LiveKit use defaults: │ │ │ │ │ │ │ │ async def request_fnc(req: JobRequest) -> None: │ │ │ │ """Handle job requests for SIP dispatch.""" │ │ │ │ print(f"🎯 Agent received job request for room: {req.room.name}") │ │ │ │ print(f"🎯 Job metadata: {req.room.metadata}") │ │ │ │ │ │ │ │ # Accept all requests - let LiveKit handle naming │ │ │ │ await req.accept() # FIXED - No name parameter │ │ │ │ print(f" Agent accepted job for room: {req.room.name}") │ │ │ │ │ │ │ │ Why This Works: │ │ │ │ │ │ │ │ - The agent_name in WorkerOptions is already correct for dispatch matching │ │ │ │ - The name parameter in accept() is optional and should only be used for custom display names │ │ │ │ - By removing it, we let LiveKit use the default naming which properly joins the room │ │ │ │ │ │ │ │ 📋 DEPLOYMENT STEPS │ │ │ │ │ │ │ │ 1. Update run.py - Remove name and identity from req.accept() │ │ │ │ 2. Rebuild Docker image - ./deployment/livekit/build.sh │ │ │ │ 3. Redeploy to LiveKit Cloud - printf "y\n1\n" | lk agent deploy . │ │ │ │ 4. Test call - Verify agent joins room with 2 participants
t
I'm glad you brought this up! Removing the
name
parameter from
req.accept()
is indeed a great way to let LiveKit handle the default naming and ensure the agent joins the room smoothly. Here’s why this works well: • The
agent_name
in
WorkerOptions
is already set correctly for dispatch matching. • The
name
parameter in
accept()
is optional and mainly used if you want a custom display name. • By leaving it out, LiveKit automatically uses default naming, which helps the agent join the room properly. Here’s how you can deploy these changes: 1. Update your
run.py
file to remove both
name
and
identity
from
req.accept()
. 2. Rebuild your Docker image by running
./deployment/livekit/build.sh
. 3. Redeploy to LiveKit Cloud with
printf "y\n1\n" | lk agent deploy .
. 4. Finally, test the call to confirm the agent joins the room with 2 participants. If you run into any bumps along the way or have questions, please don’t hesitate to reach out—I’m here to help!
b
still no. it didnt work out.. agent didnt auto join the call.
what is this error? failed to get logs: Agent is sleeping due to inactivity - create a new session to wake it up and view logs