I want to change my region to Europe instead of it...
# ask-ai
g
I want to change my region to Europe instead of it serving globally, how can i get my worker to be in europe closer to my end client who is in germany to reduce latency?
t
Thanks for reaching out, Snehaal. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
To help reduce latency and make sure your worker is closer to your end client in Germany, you can use region pinning to route traffic through European data centers. I’d be happy to guide you through the steps: For Realtime SDKs: • Region pinning is available for customers on the Scale plan or higher. The European region is identified by the code
eu
, which covers data centers in France, Germany, and Zurich. • To enable region pinning, simply sign in to LiveKit Cloud, head over to the Support menu, and request region pinning for the
eu
region. • Once it’s set up, your client connections will be directed only to servers in that region. For SIP Services: • For inbound calls, use a region-based endpoint like this:
{sip_subdomain}.eu.sip.livekit.cloud
. • For outbound calls, just set the
destination_country
parameter to a European country code (for example, DE for Germany). One thing to keep in mind: enabling region pinning means automatic failover to other regions won’t happen during outages. If you have any questions or need a hand with this, please don’t hesitate to reach out—I’m here to help! Sources: Docs::Home | SIP cloud and region pinning | LiveKit Docs | SIP trunk setup | LiveKit Docs | SIP outbound trunk | LiveKit Docs | Docs::Home
g
The client server and SIP server is in Germany but the calls are made in US. So should be livekit cloud be at EU and SIP be in US? would that work?
t
Thanks for reaching out! To make sure I fully understand your setup and can offer the best advice, could you please confirm a couple of things for me? • Are you aiming to optimize latency for calls made in the US while still keeping your client server based in Germany? • Would you prefer to prioritize the SIP server location in the US over the LiveKit Cloud region in the EU when it comes to call routing? Getting these details right will really help us find the perfect configuration for your needs. Looking forward to your reply!