is it possible to build a voice agent in livekit t...
# ask-aid
dry-rainbow-66344
09/11/2025, 3:03 PMis it possible to build a voice agent in livekit that will pick the details, call the owner with the details asks if they want to speak if they say yes then it would transfer and if they say no then it should not transfer and go back to the caller and tell them that the owner is not available
t
tall-airline-16756
09/11/2025, 3:03 PMThanks for reaching out, Harsha. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
09/11/2025, 3:04 PMAbsolutely! LiveKit is a great choice for building a voice agent with interactive features. For instance, the Company Directory recipe is a wonderful example that shows how to create a voice-enabled phone assistant using LiveKit and OpenAI. This agent can:
• Answer incoming calls and guide callers with clear instructions
• Handle both DTMF (keypad) inputs and voice conversations smoothly
• Transfer calls to various departments based on what the user needs
• Use SIP REFER to manage call transfers efficiently
If you’d like, you can dive into the full implementation over at the phone assistant repository. While this example highlights department transfers, it’s a solid starting point that you can build upon to create even more advanced workflows like the one you have in mind. I’m here if you want to explore this further!