Why don't I get webhooks on my server even though ...
# ask-ai
c
Why don't I get webhooks on my server even though the test webhook function is working fine? is it related to free tier availability? Will I get instant room events if I upgrade my membership?
t
Thanks for reaching out, Subham. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
I'd love to help you get this sorted out! Could you please share a bit more about your webhook setup? For example: • Which events are you hoping to receive on your server? • Have you had a chance to check if your server is reachable and set up properly to handle those incoming webhook requests? • Are there any error messages or signs that the webhook deliveries might be failing on your server? Understanding these details will really help us figure out if the issue is with the configuration, the server accessibility, or something else. I'm here to assist you every step of the way! Sources: Webhooks | LiveKit Docs | Docs::Home | Docs::Home | Quotas and limits | LiveKit Docs
I'd love to help you get this sorted out! Could you share a bit more about your webhook setup? For example: • Which events are you hoping to receive on your server? • Have you had a chance to check if your server is reachable and set up properly to handle those incoming webhook requests? • Are there any error messages or logs on your server that might hint at why the webhook delivery could be failing? Understanding these details will really help us figure out if the issue is with the configuration, server accessibility, or something else. I'm here to support you every step of the way!
c
I do receive the test webhook but I don't get any actual webhook on room events
t
I'm here to help you understand some common reasons why you might not be receiving actual webhooks for room events, even though the test webhook works: • Delivery failures: Since webhooks are HTTP requests, temporary network hiccups or server downtime can sometimes get in the way of delivery. • Authentication issues: It’s important to double-check that your server is properly validating the webhook's authorization header and checksum. • Queue limitations: Sometimes events might be dropped if the webhook queue is full or if events have been waiting too long. • Incorrect configuration: Please make sure your server is set up to handle payloads with the
application/webhook+json
content type and that your webhook settings include all the events you want to receive. • Server-side issues: Ongoing problems on your server might prevent successful delivery, even after retries. Could you please check if your server is configured to handle these points? Also, if you could take a look at any logs or error messages, they might give us clues about why the webhooks aren’t reaching your server. I’m here to support you through this! Sources: Webhooks | LiveKit Docs | webhook/webhook_test.go | config-sample.yaml | livekit-protocol/livekit/protocol/egress.pyi | packages/livekit-server-sdk/src/WebhookReceiver.ts
I understand how frustrating it can be when webhooks aren’t coming through as expected, even though the test webhook works. Let’s take a look at some common reasons this might be happening: • Delivery failures: Since webhooks are HTTP requests, sometimes temporary network hiccups or your server being unavailable can stop them from getting through. • Authentication issues: It’s important to double-check that your server is correctly validating the webhook’s authorization header and checksum. • Queue limitations: If the webhook queue is full or if events are too old, some might get dropped before reaching you. • Incorrect configuration: Please make sure your server is set up to handle payloads with the
application/webhook+json
content type and that your webhook settings include all the events you want to receive. • Server-side issues: Sometimes ongoing issues on your server can block successful delivery, even after retries. Could you kindly check if your server is set up to manage these situations? Also, if you have any logs or error messages, they could really help us understand why the webhooks might not be arriving. I’m here to help you through this!
Let’s walk through how you can process the room events received via webhooks together: 1. Set up a webhook endpoint: Make sure your server is ready to accept HTTP POST requests with the
application/webhook+json
content type. This is the first step to receiving those important events. 2. Validate the webhook: It’s important to verify the webhook’s authenticity using the
Authorization
header. Don’t worry—LiveKit offers server SDKs in Node.js, Go, Java, and Kotlin to help make this easy for you. 3. Decode the payload: The webhook’s body will have a JSON object with all the details about the event. For instance, a
room_started
event will provide info about the room and participants involved. 4. Handle specific events: Check the
event
field in the payload to identify what kind of event it is (like
room_started
or
participant_joined
) and then apply your logic accordingly. 5. Respond to the webhook: To let LiveKit know you’ve received the event, always send back a
200 OK
status. If this doesn’t happen, LiveKit will retry sending the event. If you’d like, I’m here to help with specific SDK examples or any other details you might need—just let me know! Sources: Docs::Home | Webhooks | LiveKit Docs | src/test/kotlin/io/livekit/server/WebhookReceiverTest.kt
Let's walk through how to process the room events you receive via webhooks together: 1. Set up a webhook endpoint: Make sure your server is ready to accept HTTP POST requests with the
application/webhook+json
content type. This is the first step to catching those events smoothly. 2. Validate the webhook: It’s important to verify the authenticity of each webhook using the
Authorization
header. LiveKit offers server SDKs in Node.js, Go, Java, and Kotlin that make this part easier for you. 3. Decode the payload: The webhook’s body will have a JSON object with all the event details. For instance, a
room_started
event includes info about the room and its participants. 4. Handle specific events: Check the
event
field in the payload to see what kind of event it is (like
room_started
or
participant_joined
) and then apply your custom logic accordingly. 5. Respond to the webhook: Don’t forget to send back a
200 OK
status to let LiveKit know you received the event. If not, LiveKit will try sending it again. If you’d like, I’m here to help with specific SDK examples or more details—just tell me your preferred programming language, and I’ll happily share some helpful code snippets!