Hi. I followed the livekit documentation to setup ...
# ask-aih
happy-mouse-590
09/11/2025, 12:29 AMHi. I followed the livekit documentation to setup inbound calls. but whenever I try to call my telephony number, it shows as busy and there is no ringtone
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tall-airline-16756
09/11/2025, 12:29 AMThanks for reaching out, Ahmed. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
09/11/2025, 12:30 AMI'd love to help you get this sorted out! Could you share a bit more about your setup? Specifically:
• Have you had a chance to configure the SIP trunk with your provider and LiveKit?
• Is the dispatch rule set up to send calls to the right agent or room?
• Are you seeing any error messages or logs when the call doesn’t go through?
With these details, we can work together to find the best solution.
Sources: SIP troubleshooting guide | LiveKit Docs | Accepting inbound calls | LiveKit Docs