Hi folks, I've got a critical issue impacting my v...
# server-apib
bored-motorcycle-22550
09/02/2025, 3:05 PMHi folks, I've got a critical issue impacting my video conferencing app this morning. All API requests to LiveKit are returning 401 Unauthorized across both my dev and prod environments (multiple projects). I've tried rotating the keys on both and I'm not seeing success. Specifically, the ADMIN SDK on Go appears to work just fine. However, the token generated for clients to join the WebRTC room is always being treated as invalid, returning a 401.
URL: https://hylist-prod-3-6b89yh0t.livekit.cloud/settings/regions
Status: 401
URL: wss://hylist-prod-3-6b89yh0t.livekit.cloud/rtc?access_token=<secret>&auto_subscribe=1&adaptive_stream=1&protocol=12&sdk=flutter&version=2.5.0&network=wifi&os=macOS
Status: 401 Unauthorized
URL: https://hylist-prod-3-6b89yh0t.livekit.cloud/rtc/validate?access_token=<secret>&auto_subscribe=1&adaptive_stream=1&protocol=12&sdk=flutter&version=2.5.0&network=wifi&os=macOS
Status: 401
bored-motorcycle-22550
09/02/2025, 3:06 PMCopy of the claims table:
Copy code
{
"exp": 1756828797,
"iss": "APIV3sMKBWos2m5",
"nbf": 1756825197,
"sub": "7",
"video": {
"canPublish": true,
"canPublishData": true,
"canSubscribe": true,
"room": "26",
"roomJoin": true
}
}bored-motorcycle-22550
09/02/2025, 3:07 PMThis was all working just fine for as long as I can remember. It just suddenly stopped working today. Again, rotating the keys had no impact on the 401 status.
bored-motorcycle-22550
09/02/2025, 3:26 PMI changed nothing, was collecting debug information to post here, and it suddenly started working again. Was there a LiveKit outage? "It works and I don't know why?" is not a great state to be in.
f
fierce-answer-55580
09/02/2025, 3:32 PMHey same issue happening with me
fierce-answer-55580
09/02/2025, 3:33 PMgetting 401 from livekit server while asking for access token. It works fine sometimes, and sometimes its just return 401
b
bored-motorcycle-22550
09/02/2025, 5:36 PMSolution is
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