Hey I have setup inbound trunk for livekit from tw...
# ask-ai
a
Hey I have setup inbound trunk for livekit from twilio and as soon as the call is received and agent is initialized the connection is closed stating the reason as participant initiated, why is that?
t
Thanks for reaching out, nidhish. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
a
if you need more information like logs or something I can provide that too.
t
Could you share a bit more about your setup and any logs you might have? For example: • Do you see any error messages or logs from LiveKit or Twilio when the disconnection happens? • How are you initializing the agent? Are there any special workflows or custom settings in play? • Have you had a chance to double-check the SIP trunk configuration and dispatch rules in Twilio? Getting these details will really help us figure out what's going on together.