Hey there! Just wanted to break down how LiveKit Telephony charges work so it’s clear and easy to follow:
Connection Charges:
• We charge per participant minute for human and agent participants once you go beyond the included minutes in your plan. But good news—SIP users don’t get charged for connection minutes at all.
Telephony Charges:
• When it comes to telephony minutes, these are based on the time spent on inbound or outbound calls via SIP. Here’s how it breaks down by plan:
◦
Build Plan: Comes with 1,000 telephony minutes, and any extra minutes are $0.004 each.
◦
Ship Plan: Includes 8,000 telephony minutes, with overage also at $0.004 per minute.
◦
Scale Plan: Offers 45,000 telephony minutes, and extra minutes are just $0.003 each.
◦
Custom Plans: We’ve got options tailored for enterprise needs, with volume pricing to fit you perfectly.
Twilio Charges:
• Since you’re using Twilio for outbound calls, they’ll bill you separately according to their own pricing.
So, in a nutshell: you’ll see charges from both Twilio for their services and LiveKit for telephony minutes used. Remember, SIP connections themselves don’t add connection minute charges, but they do count towards your telephony minutes.
Sources:
Making calls using SIP | LiveKit Docs |
Making calls using SIP | LiveKit Docs |
LiveKit Cloud Pricing | livekit/livekit_composite | DeepWiki |
LiveKit Pricing