How to integrate with Exotel?
# ask-aif
flaky-beard-91685
08/05/2025, 4:56 AMHow to integrate with Exotel?
t
tall-airline-16756
08/05/2025, 4:56 AMThanks for reaching out, Ayush. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
08/05/2025, 4:57 AMLiveKit supports SIP integration and has been tested with Exotel. Could you clarify what specific functionality or use case you are looking to implement with Exotel? For example, are you looking to set up inbound or outbound calls, or do you have specific requirements for the integration?
Sources: Agents telephony integration | LiveKit Docs | SIP overview | LiveKit Docs
f
flaky-beard-91685
08/05/2025, 4:57 AMOutbound calls
t
tall-airline-16756
08/05/2025, 4:58 AMLiveKit supports outbound calls using SIP integration, and we've tested Exotel as a SIP provider. While I don’t have the exact Exotel setup details handy, I’m happy to share the general steps to get outbound calls working with any SIP provider:
1. Grab a phone number from your SIP provider (like Exotel).
2. Set up the SIP Trunk in your SIP provider’s system to accept SIP traffic from LiveKit’s SIP service.
3. Create an outbound trunk in LiveKit, linking it with your provider’s phone number and authentication info.
4. Use the
CreateSIPParticipant