my egress request to record the room and upload to...
# ask-ai
w
my egress request to record the room and upload to s3 is not working. I dont see any error on the console but the audio file is not on S3. neither can I see any egress data on livekit dashboard. what could be wrong?
t
Thanks for reaching out, Sunil. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
To troubleshoot your issue with the egress request not recording the room and uploading to S3, please follow these steps: 1. Verify S3 Configuration:`const fileOutput = new EncodedFileOutput({ filepath:
${new Date(Date.now()).toISOString()}-${roomName}.mp4
, output: { case: 's3', value: new S3Upload({ endpoint: S3_ENDPOINT, accessKey: S3_KEY_ID, secretKey: S3_KEY_SECRET, region: S3_REGION, bucket: S3_BUCKET, }), }, });` ◦ Ensure your S3 credentials (access key, secret key, bucket name, region, and endpoint) are correctly configured. ◦ Example configuration: 1. Check Required Environment Variables: ◦ Ensure the following variables are set: ▪︎
LIVEKIT_API_KEY
▪︎
LIVEKIT_API_SECRET
▪︎
LIVEKIT_URL
▪︎
S3_KEY_ID
▪︎
S3_KEY_SECRET
▪︎
S3_BUCKET
▪︎
S3_ENDPOINT
▪︎
S3_REGION
1. Verify Redis Connection: ◦ Confirm that your LiveKit server and egress service can both connect to the same Redis database. 1. Check Room Existence: ◦ Ensure the room you are trying to record exists and has participants. 1. Check S3 Permissions: ◦ Verify that your S3 credentials have the necessary permissions to write to the specified bucket. 1. Monitor Logs: ◦ Check the egress service logs for any specific error messages related to the issue. 1. Update Dependencies: ◦ Ensure your egress service, LiveKit server SDK, and LiveKit CLI are up to date. If the issue persists after these steps, please provide additional details such as the room ID, timestamps, and any error logs from the egress service for further investigation. Sources: Egress & Recording | livekit/livekit_composite | DeepWiki | app/api/record/start/route.ts | README.md
w
I am on the BUILD plan....why cant I see the egress request in livekit dashboard?
t
I don't have the answer you're looking for. You could also try asking your question: • in one of the other Slack channels or • to https://deepwiki.com/livekit/livekit_composite which is trained on all LiveKit source code If you find the answer, please post it here to help others!