hello AI !
I have a very basic issue : even when t...
# ask-ain
narrow-country-7455
06/26/2025, 11:36 AMhello AI !
I have a very basic issue : even when trying with sandboxes (for token and video conf), I have an instant disconnected status.
What could be the problem ? Any ideas ?
Thanks in advance
t
tall-airline-16756
06/26/2025, 11:36 AMThanks for reaching out, FrancoisTernois. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
06/26/2025, 11:37 AMThank you for reaching out! When a participant is disconnected from a LiveKit room, the system emits a "Disconnected" event, and the connection state changes to "DISCONNECTED." Common reasons for this include:
• DUPLICATE_IDENTITY: Another participant with the same identity joined the room.
• ROOM_DELETED: The room was closed via the DeleteRoom API.
• PARTICIPANT_REMOVED: You were removed from the room using the RemoveParticipant API.
• JOIN_FAILURE: Failure to connect to the room, possibly due to network issues.
• ROOM_CLOSED: The room was closed because all participants left.
To investigate further, you can listen for the disconnection event and check the reason provided. If you need help debugging this issue, feel free to share more details about your setup or any error messages you are encountering.
Sources: Connecting to LiveKit | LiveKit Docs | RoomEvent | LiveKit JS Client SDK - v2.8.1 | DISCONNECTED