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# ask-ais
steep-balloon-41261
06/26/2025, 6:00 AMThis message was deleted.
t
tall-airline-16756
06/26/2025, 6:00 AMThanks for reaching out, Fatima. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
06/26/2025, 6:00 AMCould you provide more details about your setup? Specifically:
• What version of LiveKit Egress are you using?
• Are there any other error messages or logs that might provide additional context?
• Have you verified that the storage configuration (e.g., S3, local storage) is correctly set up?
• Are you using a specific configuration for the egress pipeline?
h
helpful-machine-32005
06/26/2025, 6:02 AM• livekit/egress:v1.8
• I defined in the api the access and secret keys for s3, and also in egress.yaml
t
tall-airline-16756
06/26/2025, 6:02 AMHey there! I totally understand you're working through some technical details. Let me help you break this down. Could you quickly double-check a few things for me?
• Have you made sure the S3 bucket permissions are set up just right for LiveKit Egress to write files?
• Did you get a chance to test those S3 credentials on their own to confirm they're working properly?
• Are there any interesting bits in the egress logs that might give us a clue about what's happening with storage?
h
helpful-machine-32005
06/26/2025, 6:03 AM Copy code
0:00:00.738265106 38 0x640df9f84730 WARN cudaloader gstcudaloader.c:169:gst_cuda_load_library: Could not open library libcuda.so.1, libcuda.so.1: cannot open shared object file: No such file or directory
0:00:00.738322782 38 0x640df9f84730 WARN nvcodec plugin.c:94:plugin_init: Failed to load cuda libraryt
tall-airline-16756
06/26/2025, 6:03 AMHey there! I noticed something in the logs about a potential CUDA library hiccup. Mind helping me troubleshoot? Could you quickly confirm a few things for me?
• Are you running LiveKit Egress on a machine with an NVIDIA GPU?
• Is the NVIDIA driver installed and up to date?
• Have you installed the necessary CUDA libraries on the host machine?
• If you're not using GPU acceleration, could you confirm if the egress configuration is set to avoid requiring CUDA?