I have 8 sessions active in my livekit cloud that ...
# ask-ai
w
I have 8 sessions active in my livekit cloud that I can't close. I have attempted through the CLI, and it says I was successful in deleting them however in the web app it says they are all still active. How can I delete them?
t
Thanks for reaching out, Jared. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Thank you for reaching out about the issue with closing active sessions in your LiveKit Cloud. Here are some steps you can try to resolve this: 1. Double-Check CLI Commands: Ensure that you are using the correct commands for deleting sessions in the CLI. Verify if there are any specific flags or parameters required. 2. Wait for Propagation: Sometimes, there can be a delay in the web app reflecting changes made via the CLI. Wait a few minutes and refresh the web app to see if the changes have taken effect. 3. Clear Browser Cache: Occasionally, a cached version of the page might not show the most accurate state of the sessions. Clearing the cache or trying a different browser may help. 4. Use Web App Options: If the CLI isn’t working, try using any available options in the web app to close or manage the sessions. If the issue persists, could you provide additional details such as: • Any error messages or logs you received during the deletion process. • The exact CLI commands you used. This information will help us investigate further and provide a more specific solution.
w
OK it seems to just take 15min + to propagate to the web client
t
Hey there! Thanks for sharing the update. It sounds like things are moving in the right direction with the sessions making their way to the web client. I totally get that timing can be tricky sometimes. If anything else comes up or you're experiencing any hiccups, just give us a shout - we're here to help and want to make sure everything works smoothly for you! Hope you have an awesome day!