With livekit there is a feature when a user call a...
# ask-aip
polite-oil-10264
06/25/2025, 6:23 PMWith livekit there is a feature when a user call a number the agent will answer ?
t
tall-airline-16756
06/25/2025, 6:23 PMThanks for reaching out, Yassine. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
06/25/2025, 6:24 PMYes, LiveKit supports a feature where a user can call a number and an AI agent answers. This is referred to as "inbound calls" functionality. To set this up, you would need to:
1. Follow the Voice AI quickstart to get an agent running.
2. Set up a SIP trunk for your project.
3. Configure your inbound trunk.
4. Create dispatch rules that route inbound calls to a new room and dispatch your agent to that room.
5. Implement code to have your agent greet the caller after picking up.
The documentation provides specific code examples for creating dispatch rules and implementing the greeting functionality in your agent code. Once configured, users can dial the number you set up, and your agent will answer the call.
Sources: Agents telephony integration | LiveKit Docs