Hello, quick question. We are trying to have an agent that navigates IVR trees to reach and talk to a person. is it possible to update the session's min_endpointing_delay after its created? The delay is too short and the agent answers before the IVR tree is done listing the options, but if we increase it then it is unnatural when a person picks up the phone after the IVR tree navigation is done.

I have this use case -- I used 2 different agents + the handoff capability

Hi @red-dentist-96118 - any chance you could share a snippet to help me understand this part? I have read up on the handoff capacity, but a bit unsure about handling the session correctly. Do you simply create a new session within the new agent, or where do you change the

min_endpointing_delay

? Would be a big help!

I haven't found a way to change min_endpointing_delay after initializing the session. my solution was to find a good middleground, but it would be awesome to find a way to configure min_endpointing_delay per-agent instead of per session