<@U07FRRZH2GN> what is the username and password p...
# ask-ai
m
@icy-policeman-64898 what is the username and password parameter in outbound trunk
t
Thanks for reaching out, Rajadurai. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
The username and password parameters in an outbound trunk configuration are used for authentication with your SIP trunk provider. Specifically, the parameters are:
Copy code
"auth_username": "<username>",
"auth_password": "<password>"
These credentials ensure that only authorized users can make calls using your SIP trunk. Replace
<username>
and
<password>
with the actual credentials provided by your SIP trunk provider. Let me know if you need further assistance! Sources: SIP outbound trunk | LiveKit Docs | Making calls using SIP | LiveKit Docs
m
@icy-policeman-64898 2025-06-07 105657,809 - ERROR outbound-caller - error creating SIP participant: twirp error unknown: unexpected status from INVITE response: sip status: 403 (FORBIDDEN), SIP status: 403 SIP_STATUS_FORBIDDEN {"pid": 22024, "job_id": "AJ_4A5LdGULpQyc"}
t
The SIP status 403 (FORBIDDEN) error indicates an authentication or authorization issue with your SIP trunking provider. This could happen due to: • Incorrect authentication credentials in your outbound trunk configuration. • Your account with the SIP provider not having permission to make outbound calls. • An invalid or improperly configured outbound trunk ID. To resolve this, please verify the following: 1. Ensure the
auth_username
and
auth_password
in your configuration are correct and match the credentials provided by your SIP trunk provider. 2. Check with your SIP provider to confirm that your account has the necessary permissions for outbound calls. 3. Review your outbound trunk configuration to ensure it is set up correctly. If you need further assistance, feel free to provide additional details or let me know how I can help! Sources: Agents telephony integration | LiveKit Docs