is there a way to use sip with twilio and get the ...
# ask-ai
s
is there a way to use sip with twilio and get the agent dispatched autoamtically
t
Thanks for reaching out, Rida. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
To use SIP with Twilio and automatically dispatch an agent, you can follow these steps: 1. Set up environment variables: Configure your LiveKit environment variables with your server URL, API key, and secret. 2. Create an AI voice agent: Use the LiveKit CLI to create and start a voice agent. For example, you can name the agent "inbound-agent." 3. Create an inbound LiveKit trunk: Define a trunk configuration file (e.g.,
inbound-trunk.json
) with the phone numbers you want to use and create the trunk using the CLI. 4. Add a dispatch rule: Create a dispatch rule file (e.g.,
dispatch-rule.json
) to automatically route calls to your agent and apply the rule using the CLI. 5. Bridge Twilio conference to LiveKit (if needed): If you want to bridge an existing Twilio conference to LiveKit, you can use a script to connect the Twilio conference to your SIP trunk. When someone calls the phone number assigned to your trunk, they will be automatically connected to a room with your agent. Let me know if you need further assistance with any of these steps! Sources: Accepting incoming calls | LiveKit Docs | Inbound calls with Twilio Voice | LiveKit Docs
s
the issue is that the AI voice agent will have dynamic instructions depending on the caller. So I kind of need to receive the webhook event from twilio, dispatch the agent and then connect to it. Anyway i can do that with sip
t
I'm sorry, but I don't have the information you need at the moment. If you would like a member of the LiveKit team to respond, please ask your question in one of the other channels.