what are connection minutes and telephony minutes
# ask-aiw
wooden-smartphone-55787
05/08/2025, 12:53 PMwhat are connection minutes and telephony minutes
t
tall-airline-16756
05/08/2025, 12:53 PMThanks for reaching out, Test. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
05/08/2025, 12:54 PMHere are the definitions of connection minutes and telephony minutes as used in LiveKit's pricing plans:
• Connection minutes: This refers to the time spent by an end user or agent connected to LiveKit's network. It measures how long users are connected to the realtime services. The included connection minutes and additional costs vary by pricing tier.
• Telephony minutes: This refers to the time spent in inbound or outbound calls via SIP (Session Initiation Protocol). It allows users to call into or programmatically call out from a realtime session. The included telephony minutes and additional costs also vary by pricing tier.
If you need further details about the pricing tiers or usage, feel free to ask!
Sources: LiveKit Pricing
w
wooden-smartphone-55787
05/08/2025, 12:54 PMDoes for telephony both connection and telephony minutes are deducted?
t
tall-airline-16756
05/08/2025, 12:55 PMFor telephony usage (SIP participants) in LiveKit, only telephony minutes are deducted. Connection minutes are not charged for SIP/telephony participants.
If you have any further questions, feel free to ask!
Sources: Understanding LiveKit Cloud Pricing
w
wooden-smartphone-55787
05/08/2025, 12:59 PMare concurrent participants limits is per call or it is for overall system
t
tall-airline-16756
05/08/2025, 12:59 PMThe concurrent participant limits in LiveKit are per project, not per individual call or for the overall system. These limits vary by plan:
• Build (free) plan: 100 concurrent participants
• Ship plan: 1,000 concurrent participants
• Scale plan: Unlimited concurrent participants
If the limit is reached, new connections of the same type will fail. On the Scale plan, project admins can request an increase for a particular limit in their project settings.
Sources: Quotas and limits | LiveKit Docs