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# helpdesk
s
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g
figured this out, the key specified needs to be in the keys config. I think this could be better documented?
1
m
i’ll take a look at where we can clarify this in the documentation Ryan, thanks for posting about it.
2
b
I came across this too. It was only until I found this thread it got me to the next step.
🙏 1
m
This must have slipped through the cracks, going to take a look a updating the docs today.
r
Gentle ping here - joined this Slack today to find the answer to this issue. Updated docs would be appreciated, happy to submit a PR
🙏 1
m
cc @acoustic-engineer-41666