can twilio inbound calls delay pick up and initial...
# ask-ai
v
can twilio inbound calls delay pick up and initialize my live kit agent first
g
It seems likely that to delay the pick-up of Twilio inbound calls and initialize your LiveKit agent first, you might need to adjust the order of operations. According to a Slack discussion, one approach is to dispatch an agent first, allowing it to perform any necessary initialization before the call is connected. This way, the call is only connected once the agent is ready. Would you like more details on how to implement this setup? Sources: - Slack discussion on LiveKit and SIP šŸ‘ 0 button šŸ‘Ž 0 button šŸ’” Hint: Mention @runllm in the thread for followups.
v
i’m doing inbound not outbound
@millions-hair-24956 i’m doing inbound not outbound
g
It might be possible that for inbound calls, the SIP setup requires the media path to be fully established before the call is considered "picked up." According to a Slack discussion, the SIP connection is only fully established when another participant joins the conversation. This means that the call will not be considered "answered" until your LiveKit agent or another participant joins the room. To ensure your agent is initialized before the call is picked up, you could configure your SIP trunk and dispatch rules to delay the connection until the agent is ready. This setup might involve ensuring that the agent joins the room promptly upon call initiation. Would you like more detailed guidance on setting up your SIP trunk and dispatch rules for this purpose? Sources: - Slack discussion šŸ‘ 0 button šŸ‘Ž 0 button šŸ’” Hint: Mention @runllm in the thread for followups.
v
@millions-hair-24956 yes point me to how to setup delay in dispatch rules
g
I'm not able to find any data sources to answer your question. You might want to specify the type of delay you are looking to implement, such as a delay in call connection or agent initialization. If this doesn't help, please reach out to the Livekit support team for further assistance. šŸ‘ 0 button šŸ‘Ž 0 button šŸ’” Hint: Mention @runllm in the thread for followups.
v
@millions-hair-24956 such as a delay in call connection
g
It seems likely that to implement a delay in call connection for inbound SIP calls, you might need to adjust the dispatch rules or the agent's initialization process. However, specific instructions for adding a delay in dispatch rules are not explicitly mentioned in the available data sources. One approach could be to ensure that your agent is fully initialized and ready to join the room before the call is connected. This might involve configuring your agent to perform any necessary setup tasks before joining the room, as discussed in a Slack conversation. Would you like more detailed guidance on agent initialization or other related aspects? Sources: - Slack conversation šŸ‘ 0 button šŸ‘Ž 0 button šŸ’” Hint: Mention @runllm in the thread for followups.