<@U084APK40NS> how would i deal with voice mails, ...
# ask-ai
s
@millions-hair-24956 how would i deal with voice mails, or the person being aclled not joining the room when making sip calls?
g
To handle voicemail detection or when a person doesn't join the room during SIP calls, you can monitor the SIP participant's status. According to LiveKit documentation, the
sip.callStatus
attribute can help determine the call's state. If the status remains as
dialing
or
ringing
without transitioning to
active
, it may indicate that the call was not picked up or went to voicemail. Additionally, you can use the
ctx.wait_for_participant()
method to wait for a participant to join, but be aware that it may complete if a voicemail system answers the call, as it is treated as a participant. Would you like more details on implementing this or handling specific scenarios? Sources: - LiveKit Slack Discussion - LiveKit documentation 👍 0 button 👎 0 button 💡 Hint: Mention @runllm in the thread for followups.
s
@millions-hair-24956 what is best practice to avoid voicemails and also use webhook to notify front end a call is ended or voicemail, etc
g
It seems likely that to avoid voicemails, you can implement a mechanism to detect when a call is answered by a voicemail system. This can be done by monitoring the
sip.callStatus
attribute for changes. If the status does not transition to
active
, it might indicate that the call was not picked up by a human. Additionally, you can use a timeout to end the call if it remains in the
dialing
or
ringing
state for too long. For notifying the frontend when a call ends or goes to voicemail, you can use LiveKit's webhook feature. According to LiveKit's webhook documentation, you can configure webhooks to notify your server of events such as
Participant Left
or
Room Finished
. These events can be used to trigger notifications to the frontend about the call status. Would you like more detailed guidance on setting up webhooks or handling specific events? Sources: - LiveKit Webhooks 👍 0 button 👎 0 button 💡 Hint: Mention @runllm in the thread for followups.