I made the outbound call agent within Livekit and ...
# ask-ai
t
I made the outbound call agent within Livekit and Twilio. But the ringing from agent is not existed when run the agent and user with phone number.
g
It seems like the issue might be related to the SIP participant's call status or the configuration of the SIP trunk. According to the LiveKit SIP documentation, when making outbound calls, the
sip.callStatus
attribute should change to
active
once the call is picked up. If the ringing is not heard, it could be due to the SIP participant not being properly connected or the audio track not being published. Ensure that your SIP trunk is correctly configured and that the
play_dialtone
option is set to
true
in your
CreateSIPParticipant
request to play a dial tone while the call is dialing. Here's an example configuration:
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{
  "sip_trunk_id": "<your-trunk-id>",
  "sip_call_to": "<phone-number-to-dial>",
  "room_name": "my-sip-room",
  "participant_identity": "sip-test",
  "participant_name": "Test Caller",
  "play_dialtone": true
}
Would you like more detailed troubleshooting steps or information on configuring your SIP trunk? Sources: - LiveKit SIP documentation 👍 0 button 👎 0 button 💡 Hint: Mention @runllm in the thread for followups.