@millions-hair-24956 can we transfer calls?

Yes, you can transfer calls using LiveKit's SIP features. For a cold transfer, which involves transferring a caller to another number or SIP endpoint without a handoff, you can use the

TransferSIPParticipant

API. This method requires configuring your provider trunks to allow call transfers. More details can be found in the LiveKit documentation. Would you like more details on how to implement this? Sources: - LiveKit documentation 👍 0 button 👎 0 button 💡 Hint: Mention @runllm in the thread for followups.

@millions-hair-24956 if i use append prompt to append an additional prompt with a instruction.l does the agent know once this instruction has been completed? will it repeat the instruction further in the convo even though it has already been completed?

I'm not able to find any data sources to answer your question. You might want to specify how you are managing the conversation state or if you're using any specific methods to track completed instructions. If this doesn't help, please reach out to the Livekit support team for further assistance. 👍 0 button 👎 0 button 💡 Hint: Mention @runllm in the thread for followups.