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# helpdesks
steep-balloon-41261
12/14/2023, 9:55 AMThis message was deleted.
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fancy-wire-61616
12/14/2023, 9:58 AMWhich client are using?
How are you testing this? Are you using some load test set up? If so, could the load tester be getting overloaded?
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boundless-agency-12980
12/14/2023, 10:04 AMstandart web-client
It's real people
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fancy-wire-61616
12/14/2023, 10:06 AMThank you.
Is each one publishing camera + microphone? How many videos is each subscriber subscribing to?
cc: @polite-kilobyte-67570 Anything that Igor can check on client side for this?
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boundless-agency-12980
12/14/2023, 10:11 AMAll participants are in the same room.
There are no more than 20 video publications on the client’s screen, usually 1-3 participants speak, the others turn off the microphone.
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polite-kilobyte-67570
12/14/2023, 10:27 AMcould you grab the console logs (with debug log level enabled) if such an occurrence?
Are you using react?
polite-kilobyte-67570
12/14/2023, 10:28 AMare you saying that there are 20 streams visible at the same time?
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boundless-agency-12980
12/14/2023, 10:36 AMYes, we display up to 20 participants on one page; as a rule, participants turn on web cameras.
boundless-agency-12980
12/14/2023, 10:37 AMYes, use react
boundless-agency-12980
12/14/2023, 10:38 AMDo you think this is not a problem with the server? Not in its configuration?
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polite-kilobyte-67570
12/14/2023, 10:40 AMUnlikely, but hard to tell without a way to reproduce the issue.
you could run a test session with on cloud.livekit.io to make sure the issue is not server config related
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fancy-wire-61616
12/14/2023, 10:45 AMAlso, how loaded is the server? What machine do you use for the server?
Any errors/warns in server logs?
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boundless-agency-12980
12/14/2023, 11:02 AM8 VCPU/16 Gb RAM
Not have any error in logs
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fancy-wire-61616
12/14/2023, 11:04 AMThank you. What Lukas suggested would be the best
• If you can try a session against LiveKit Cloud, that would narrow down the culprit. There is a generous free-tier you can try,
• Client side logs at debug level.
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polite-kilobyte-67570
12/14/2023, 11:09 AMand you can use the livekit-cli to add publishers/participants to your room, too