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# helpdesk
s
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a
if you then call ListRooms again, is the Room still there? is it possible that the room was auto-closed after 15 minutes of inactivity? (if that’s the case, we should make the DeleteRoom method handle that gracefully)
b
Yes, when ListRoom is called again, the rooms remain; they have been present for several days. What's strange is that when calling room.NumParticipants it shows that there is one participant, but when calling roomService.ListParticipants it returns an empty list.
a
HMM. Are you using LiveKit Cloud, or self-hosted? Which server SDK are you using?
b
self-hosted, server-sdk-go v1.1.1
a
what version of livekit-server are you running?
b
1.5.1