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# helpdesk
s
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d
which version of Egress are you running? RTMP connectivity is really tricky to get right, and it really depends on the distance/connection quality from your Egress server to the destination. Our Cloud egress would perform geo-optimizations so we could Egress to RTMP from the closest edge server. So that's another thing you can try
d
We faced that issue at version 1.7.5 and 1.7.9. Egress servers are running in us-east-2 and destination is us-east-1. I believe connectivity should not be a problem.