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# helpdesk
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cc @better-house-11852
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@proud-lunch-18247 thanks for the detailed bug report. could you file an issue for this here ? My guess is not having the initial subscriber permissions made it so that the connection isn't properly established.
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Sure, will raise it. Thanks.
@dry-elephant-14928 The issue is raised by one of my team member here .
d
Thanks, we'll have a look sometimes next week