Hello. I am currently facing an issue in my projec...
# helpdesk
m
Hello. I am currently facing an issue in my project when attempting to use
startTrackEgress
for exporting a track. I am consistently receiving a 500 error. https://docs.livekit.io/egress-ingress/egress/track/#export-to-cloud-storage
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const output = {
    fileType:  EncodedFileType.MP4,
    filepath: 'livekit-demo/track-test.mp4',
    s3: {
        accessKey: 'aws-access-key',
        secret:    'aws-access-secret',
        region:    'aws-region',
        bucket:    'my-bucket'
    }
};

const info = await egressClient.startTrackEgress('my-room', output, trackID);
const egressID = info.egressId;
The error message I am receiving is as follows:
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msg: 'requested room does not exist'
AxiosError: Request failed with status code 500
I am confident that I am passing the correct room name as the first argument to
startTrackEgress
, yet I am seeing the above error. I would greatly appreciate any guidance or advice on potential causes and solutions for this issue.