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# helpdesk
s
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b
As far as I can tell, the
name
is being added to the access token as expected when a new participant joins a session.
Also, the
name
shows up in the pre-built react component from LiveKit
But when I look at that session in the cloud analytics dashboard, it sometimes says
(none)
which is causing some issues with analytics tools we've built
I first started seeing this on 9/5 if that's helpful
m
cc @acoustic-engineer-41666 @bright-dream-51521
b
@billions-summer-21168 can you dm a sample session link? I do see name field being set for few of the sessions/projects . could debug more if you share a sample session
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