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# helpdesk
s
steep-balloon-41261
09/04/2023, 12:23 PM
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d
dry-elephant-14928
09/05/2023, 6:07 AM
Are you using Cloud or self hosting? If the latter, take a look at the connection tester:
https://livekit.io/connection-test
e
enough-oil-45964
09/06/2023, 7:42 AM
Thank you for your response. The issue was that sometimes the
connect
was being called twice for a room.
d
dry-elephant-14928
09/07/2023, 7:28 AM
oh great.. thanks for the update!
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