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# helpdesk
s
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d
are you seeing this on iPhone or Mac? Can you provide the following? • device model • device OS version • SDK version
m
MacBook Pro m1 2020 ventura 13.5 SDK Version 1.0.9
d
Thanks for confirming.. that's what I was wondering.. if it's an MBP camera issue.. we'll have a look
If you can comment in the ticket with your device info above, that'd be helpful for us to keep track of. 🙏